Fashionnova Reviews

Name: Fashionnova
Rating: 1.98

2.0 Rating 2,867 Reviews

23 %

of reviewers recommend Fashionnova

Company Reviews

Metrics

2.0

Based on 2,867 reviews

Shipping & Delivery
Delivery Methods	Postal Service, Courier
Average Delivery Time	Over 7 Days
On-time Delivery	Greater than 24%
Accurate And Undamaged Orders	Greater than 81%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Over A Week
Customer Service	1.4 out of 5
Returns & Refunds
Refunds Process	Difficult
Returns Process	Could Be Better

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Fashionnova 1 star review on 22nd August 2023

Anonymous

Fashionnova 1 star review on 28th February 2023

Ms Madaf

Fashionnova 1 star review on 27th February 2023

Anonymous

Anonymous // 01/01/2019

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“Easy to find your way around the website, colors are vibrant and inviting. The palette is really pleasing to the eyes. Shopping made fun!”

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Posted 6 years ago

“I'm more of the covered-up type and I thought Fashion Nova would just be full of skimpy outfits, but it has a great variety of clothes that suit even modest types like me!”

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Posted 6 years ago

“I was out of town for a funeral and received the item at my house. When I got home, I noticed that I received the wrong item. I put in a ticket. They will not take the item back or sent me the correct item because I did not report it in 2 days.”

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Posted 6 years ago

“For when it's a special day with my man, FN lingerie will never disappoint! My man might not wear them, but he loves them almost as much as I do.”

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Posted 6 years ago

“The bodysuit I bought on fashion nova complimented my curves so well. I will try to match that with the bandage skirts I have. Thanks, fashion nova!”

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Posted 6 years ago

“This business is solely based on ripping the consumer off! Once you have placed on order with them your money and your items ordered are held hostage. I waited 1 week for my items which were never shipped once I tracked them. I contacted Fashion Nova customer service for them to tell me it was still in the warehouse waiting to be mailed. I asked if we could change the shipment to overnight. No, they can not make any changes, huh? I wanted to cancel the order as I needed to buy the clothes elsewhere for an event. No, they could not do that either. AND they only issue a store credit if they could anyway. There was not even a manager on site to handle any problems. The customer service representative could of cared less. I will not order from here again! Buyer Beware read reviews, I wish I had. There are plenty of bad ones out there about this company.”

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Posted 6 years ago

“I just had to write and say a big thank you to fashion nova for the fast delivery of items and the lovely customer they always render me. I'm totally in love with my purchases, and I couldn’t wait to tell my family and friends about your shop!”

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Posted 6 years ago

“Fantastic service from start to finish! Great items – very trendy and cute. Fast delivery and pieces are well-packed. Highly commended over-all customer service. Two thumbs up!”

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Posted 6 years ago

“Every time I visit FN’s website, it just gets better! The scheme gets enhanced every once in a while, and it compliments the photos so well. I like how the colors just pop on the screen; it’s relaxing and very appealing. Like! Like!”

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Posted 6 years ago

“I ordered 3 bangles and I’m satisfied. Thank you, fashion nova!”

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Posted 6 years ago

“I made a purchase of shoes for 16 dollars plus 8.99 shipping. They sent me instead some trousers. So I post it back. I paid another £15 for shipping. Guess what, this company offered me gift card for 8 dollars!!!! Seriously? Never ever buy anything from them!!!”

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Posted 6 years ago

“Fast delivery and friendly customer support - would shop again!”

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Posted 6 years ago

“On time delivery and quality products! I like that they’re particular with the services they render, makes me want to buy some more in the coming months.”

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Posted 6 years ago

“It’s so hard to find good quality of clothes at an affordable price these days, but when I came upon fashion nova at a friend’s recommendation months ago, I just couldn’t get enough of their pieces. Plus, it’s within my spending price range! I just find it really cool and convenient, you should see for yourself.”

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Posted 6 years ago

“I am a collector of clothes and textiles. That is a passion. This floral top meets all the criteria of something treasured from times past. I am so happy with what I got!”

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Posted 6 years ago

“I saw a review from another petite person who said the canopy jeans runs small, but in my case it ran true to size. It’s a very flattering and easy to wear for any occasion.”

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Posted 6 years ago

“I’m here to write a review on fashion nova’s delivery service. I would just like to point out that they have a wonderful service. I appreciate getting all my orders on time. Keep up the good work!”

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Posted 6 years ago

“Purchase over $80 and was soppose to recive items in 2 day shipping it took fashion nova more then 2 weeks to shipp the items which Is false advertisement on the shipping”

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Posted 6 years ago

“It’s been more fun at work ever since the other ladies and I decided to change our dull wardrobe into something more ourselves, more stylish, yet still office-appropriate. We look forward to work now just to see each other.”

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Posted 6 years ago

“I’ve had the passion for fashion ever since I was a little girl and Fashion Nova is my favorite shop. They have great looks and even better functionality in regards to clothing. Plus I like that they’re affordable. That’s the most important part.”

Helpful Report

Posted 6 years ago

Fashionnova is rated 2.0 based on 2,867 reviews