Fashionnova Reviews

Name: Fashionnova
Rating: 1.98

2.0 Rating 2,867 Reviews

23 %

of reviewers recommend Fashionnova

Company Reviews

Metrics

2.0

Based on 2,867 reviews

Shipping & Delivery
Delivery Methods	Postal Service, Courier
Average Delivery Time	Over 7 Days
On-time Delivery	Greater than 24%
Accurate And Undamaged Orders	Greater than 81%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Over A Week
Customer Service	1.4 out of 5
Returns & Refunds
Refunds Process	Difficult
Returns Process	Could Be Better

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Fashionnova 1 star review on 22nd August 2023

Anonymous

Fashionnova 1 star review on 28th February 2023

Ms Madaf

Fashionnova 1 star review on 27th February 2023

Anonymous

Anonymous // 01/01/2019

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“Fashion Nova's clothes are really affordable. Honestly I'm just a student who wants to stay trendy and even I don't have any complaints about the price.”

Helpful Report

Posted 6 years ago

“It's not like I'm flat or anything, but I just think my boobs aren't big enough and FN's push up bra is just what I needed. It doesn't hurt to put on and it doesn't look fake.”

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Posted 6 years ago

“I am a loyal shopper of Fashion Nova and have recommended this brand to my friends. I haven’t heard negative responses from them and this means that they have been provided with excellent service. I’m happy FN treated us well!”

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Posted 6 years ago

“I would love to see more collections from fashion nova. I know that there’s a lot already on the website, but I do not want to wear that everyone is wearing. I totally love this brand, but I also want to be different.”

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Posted 6 years ago

“I can tell that my orders were carefully made with love. Really, the quality is perfect and the designs are very unique and versatile. Love you FN!”

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Posted 6 years ago

“I bought an expensive dress from fashion nova it cost about $100 but it was definitely worth it. Love the design and the fabric is so smooth and comfortable. Wore it to an event last night and I got awarded as best dressed! Thanks fashion nova!”

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Posted 6 years ago

“Their website is simple and easy to access! Was able to find what I was looking for!”

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Posted 6 years ago

“Worst company ever. Returned item and they said it was damaged. Ordered a pair of jeans with my partial credit! Big mistake. Got two pairs of the wrong size. No number to call!!!!”

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Posted 6 years ago

“Ordered an outfit that I wanted to wear on a trip in the next couple of days. I knew that I entered my size correctly online when ordering but received an extra small. Even went back to check to make sure that I didn't make the mistake, which I didn't. I am an extra large, what exactly am I supposed to do with an extra small!? This is the 3rd time that this has happened with FN. The bag that the outfit was sent it even had xl on it! Tried calling to see if they could overnight the correct size but no answer....highly upset!!!! Even ordered some all white shoes that came dirty.”

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Posted 6 years ago

“The gypsy glitter fashion nova is selling is really fun to apply and I would recommend putting them beside your eyes for an enchanting look.”

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Posted 6 years ago

“Worst experience ever I purchased 8 items got only 5 items, sent them an email and still no response 8months later. The items I did receive where very low quality they are all polyester and sizes dont fit i gave them all away. I dont recommend this website at all.”

Helpful Report

Posted 6 years ago

“It's sad that companies like this dominate the retail industry. Fashion nova's styles aren unique but their clothing quality is so sub par. I would honestly pay more for their styles if i knew i was getting a quality item. Ive ordered pants that come with the seams torn, sweaters made with paper thin material, and dresses with thread hanging from every crevice. It's a disgrace and environmentally haphazard. Unfortunately all my negative product reviews never get posted. Im positive they send their influences and celebrities a different quality product because i know no one would endorse clothing so bad quality.”

Helpful Report

Posted 6 years ago

“I think I have FN’s size chart to thank for all the clothes I got that fit in all the right places. The chest area isn’t too tight, and my arms and waist don’t look big in these.”

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Posted 6 years ago

“Fashion nova customer service is helpful, reliable, and polite. I like their attitude and patience toward me. They reply every time and they make sure I dont wait too long for them.”

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Posted 6 years ago

“FN’s bodysuit transforms my body. My backfat is suddenly gone, my waist is suddenly slimmer and my belly is significantly smaller. It’s a real game changer and I make sure I don’t forget to wear it to important occasions.”

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Posted 6 years ago

“Fashion Nova has great customer service. They attend to customers concerns professionally and they don’t make their customers wait too long. They make me feel like I'm valued as a customer.”

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Posted 6 years ago

“This is my favorite sales site by far. I have been using it for well over a year and have enjoyed many genuine products over that time. Items delivered as advertised and always well worth the wait, I can't recommend highly enough!”

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Posted 6 years ago

“Thanks to FN, I finally got the kissable lips I've always dreamed of having. I'm not talking about lipstick. They have these lip masks that really gives your lips moisture and a pinkish color to your lips naturally.”

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Posted 6 years ago

“Fashion Nova has the perfect contouring palette for all of my contouring needs. They have the colors that I need for the shape I want my face to look and sometimes I like to do fun copies of celebrity faces and the palette has everything I need.”

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Posted 6 years ago

“FN’s buttlifters are just what I needed. I seriously lack in the butt department so these really gave me the boost that my booty needed. Now I look great in all my outfits and no one is talking about my flat ass anymore.”

Helpful Report

Posted 6 years ago

Fashionnova is rated 2.0 based on 2,867 reviews