Fresh Patch Reviews

Name: Fresh Patch
Rating: 4.33

4.3 Rating 281 Reviews

79 %

of reviewers recommend Fresh Patch

4.3

Based on 281 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 62%
Accurate And Undamaged Orders	Greater than 75%
Customer Service
Communication Channels	Live Chat, Telephone, Email
Queries Resolved In	Under An Hour

Visit Website

Phone:

1-800-783-7109

Email:

service@freshpatch.com

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Fresh Patch 5 star review on 3rd May 2022

Joan Melendez

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“This seems like a super cool service and I can totally see it working for some people. I wanted to use it for a period of time during which I wanted to keep my dog off the sidewalk (there seemed to be a flea epidemic in my neighborhood and I wanted to keep her indoors for a while) and I put a FreshPatch on my roof deck, but she wasn't interested. She loves grass but it wasn't easy to train my very well housebroken dog to pee, even on the roof, even on grass. So probably good if it's something you'll do more than once. That's ALL my bad. The other thing, though, is that it came quite scrunched up towards on end of the box, like all the soil had packed together. I love that they send it so well watered - it's still alive after over a week!! - but it did make for a messy presentation when I received it and my dog, who enjoyed lounging on it, wound up quite dirty. I absolutely don't mind this, but if it had been a little less shaken during its sojourn from coast to coast it might have meant a little less clean-up. All around, I like it! Just don't love it.”

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Posted 9 years ago

“Arrived quickly. Amazing quality!”

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Posted 9 years ago

“Excellent, our Yorkie has no issue using this patch of grass.”

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Posted 9 years ago

“I tired for a week to get my dog to use the patch. She wouldn't. Good effort I guess”

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Posted 9 years ago

“Got it quick. But my grass died rather quickly.”

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Posted 9 years ago

“I wish I could get her to use it but it looks great”

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Posted 9 years ago

“Looked good and worked well until my dog ate it”

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Posted 9 years ago

“the grass is already dieing”

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Posted 9 years ago

“I have a 28 lb, 1 year old Frenchie and live in a high rise building in Chicago. I've been using Fresh Patch for about 6 months. I love the convenience of having the grass on my balcony for the times when we don't have to make the trip down the elevator. I just signed up for monthly deliveries which is great - one less thing to keep track of! Thank you!!”

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Posted 9 years ago

“Dogs I do sit take to it immediately. It's been a Godsend!!!”

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Posted 9 years ago

“thank you very much.”

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Posted 9 years ago

“My Patch was not fresh looking 1 /2 was turning yellow.”

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Posted 9 years ago

“I have ordered these before from Amazon and they were always fresh. This was my first order directly from the company and this patch was not as green and lush as it usually is. I will try it a few more times and and if they continue to look like this I will discontinue ordering them.”

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Posted 9 years ago

“Very timely service!”

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Posted 9 years ago

“Very timely service!”

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Posted 9 years ago

“Excellent. Been using the standard size and sleeves since April 16 2016 for my French bulldog!”

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Posted 9 years ago

“Excellent. Been using the standard size and sleeves since April 16 2016 for my French bulldog!”

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Posted 9 years ago

“After moving to a 3rd floor apartment (no elevators), it allowed my dog to have real grass to do her business outside (balcony) without having to carry her down and up the stairs several times a day. It's also great for bad weather and those late night times. Wouldn't be without it! Quick and easy service from Fresh Patch.”

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Posted 9 years ago

“Disappointed with this shipment. The grass was not green. I called your customer service dept and was sent a replacement. It was much better but not up to the quality I had been receiving previously.”

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Posted 9 years ago

“Great item, took slightly longer to arrive from original order placement and 5 day delivery time given the "life expectancy" of grass.”

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Posted 9 years ago

Fresh Patch is rated 4.3 based on 281 reviews