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Fresh Patch Reviews

4.4 Rating 273 Reviews

80 %

of reviewers recommend Fresh Patch

Company Reviews

Product Reviews

4.4

Based on 273 reviews


Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 62%
Accurate And Undamaged Orders	Greater than 75%
Customer Service
Communication Channels	Live Chat, Telephone, Email
Queries Resolved In	Under An Hour

Visit Website

Phone:

1-800-783-7109

Email:

service@freshpatch.com

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Fresh Patch 5 star review on 3rd May 2022

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“I have a 28 lb, 1 year old Frenchie and live in a high rise building in Chicago. I've been using Fresh Patch for about 6 months. I love the convenience of having the grass on my balcony for the times when we don't have to make the trip down the elevator. I just signed up for monthly deliveries which is great - one less thing to keep track of! Thank you!!”

Posted 7 years ago

“Dogs I do sit take to it immediately. It's been a Godsend!!!”

Posted 7 years ago

“thank you very much.”

Posted 7 years ago

“My Patch was not fresh looking 1 /2 was turning yellow.”

Posted 7 years ago

“I have ordered these before from Amazon and they were always fresh. This was my first order directly from the company and this patch was not as green and lush as it usually is. I will try it a few more times and and if they continue to look like this I will discontinue ordering them.”

Posted 7 years ago

“Very timely service!”

Posted 7 years ago

“Very timely service!”

Posted 7 years ago

“Excellent. Been using the standard size and sleeves since April 16 2016 for my French bulldog!”

Posted 7 years ago

“Excellent. Been using the standard size and sleeves since April 16 2016 for my French bulldog!”

Posted 7 years ago

“After moving to a 3rd floor apartment (no elevators), it allowed my dog to have real grass to do her business outside (balcony) without having to carry her down and up the stairs several times a day. It's also great for bad weather and those late night times. Wouldn't be without it! Quick and easy service from Fresh Patch.”

Posted 7 years ago

“Disappointed with this shipment. The grass was not green. I called your customer service dept and was sent a replacement. It was much better but not up to the quality I had been receiving previously.”

Posted 7 years ago

“Great item, took slightly longer to arrive from original order placement and 5 day delivery time given the "life expectancy" of grass.”

Posted 7 years ago

“I've ordered grass from porch potty and fresh patch, and fresh patch does a much better job at packaging/shipping their grass than porch potty, so that the grass stays more hydrated and the box that it's shipped in doesn't deteriorate during shipment. Also, Fresh Patch's customer service and ability to cancel subscriptions online is better.”

Posted 7 years ago

“The delivery was easy; the disposal was semi-easy haha my Pomeranian, Bentley chose to play/sleep in the fresh patch rather than use it for it's intended purpose so I will not be purchasing again. It was a nice idea though!”

Posted 7 years ago

“It's been invaluable. The dogs really took to it.”

Posted 7 years ago

“Love Fresh Patch! Very useful. Easy to order.”

Posted 7 years ago

“Love Fresh Patch! Very useful. Easy to order.”

Posted 7 years ago

“We love the Fresh Patch convenience! The large size is perfect for our two dogs!”

Posted 7 years ago

“Dog did not take to it at all, despite numerous attempts, rubbing urine on grass, etc....”

Posted 7 years ago

“painfully slow delivery”

Posted 7 years ago

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Fresh Patch is rated 4.4 based on 273 reviews