“Ordered (and paid for) a Mother's Day card on the 28th February. Today is the 10th March and the card hasn't been delivered (tomorrow is Mothering Sunday).
They've been sending misleading emails claiming that the card was dispatched on the 8th March ... so where is it?
Interestingly, the Funky Pigeon Facebook page is littered with comments from other customers who are complaining about the non-delivery of their Mother's Day cards ... so I'd say the firm is very unreliable.
Furthermore, their 'customer service' department appears to be non-existent.”
“Another failed delivery that was supposed to be guaranteed. Well, I'm now going to the small claims court to teach this tin pot company a lesson.
I hope all customers with failed delivery guaranteed delivery do the same.”
“Appalling! I am one of the many customers who have been let down by false guarantees that they will deliver items by a certain date. Ordered a personalised balloon. It was delivered 3 days later than the guaranteed delivery date. No use to me now. They have lost a customer.”
“Disgusting company. No where on their booking page does it say that ordering after 2pm wont guarantee delivery the next day. I just paid £6.70 to guarantee next day delivery, email confirmation also says next day paid for and guess what they wont deliver the next day and they wont refund me my money”
“Poor quality, £5 for a card that didn’t even come with an envelope! Contacted customer services who won’t send an envelope. Waste of money & terrible service!”
“Absolutely rude to me on the phone, my card did not arrive on time one disappointed person I will never use these again! They can't do anything apparently thanks for nothing £11 wasted”
“I received flowers today for my birthday from my daughter in Australia. I looked at price list and could have got the same flowers from a supermarket for about £5 Shes paid either £30 or £35 as 2 online were similar. The elastic bands have broken some stems and the cardboard container is flowered, soggy, and tacky. The ribbon is a mess. I am disappointed as she has been ripped off. How can they justify these prices. Disgusted.”
“I cancelled a card I have made to go out 14th September 2017. I cancelled it on 6th 7th August. This was hard work explaining thatI couldn't make any changes myself from myAndroid tablet. Poor functionality of site. I then had to email every day and call the advertised number which ispiirky manned to ask why it still hasn't been cancelled. Having done this for a week I got an email with cancelled next to the card ref number. Few I thought thank goodness as I'd split from the r ed violent. I am horrified to learn that today the card has in fact been pisted to my ex. Can you imagine my horrible ed and embarresment. The consequences will be dreadful. It is hard work getting a reply or a simple request done. This is so bad I have complained to the Ombudsman and have sent a copy toRuchard Pepper the Director of this tin pot company. They outsource everything and have no or lack of control over requests etc. If you just send a card with some chic's or something fine. But if you request a cancellation I7T WILK NOTBEDONE even when they have promised it will be. They've had over 6 weeks to cancke UT and even though they typed cancelled next to my order still sent it 6 weeks later. Well it's another 4.99 isn't it. Theft. I'm still waiting for a refund. Disgusted.”
“Cards just do not turn up. Waited over a week still nothing. Live in a urban area no excuse for poor postal service. Missed the date the card was meant for. Useless.”
