grubHub Reviews

"I placed an order last week May 21, 2025 with grubhub and no driver showed for my food delivery. I asked live chat for a refund to my card but instead they gave me a grubhub credit with an EXPIRATION DATE. I told the live chat I DID NOT want a credit and to refund my card. They are saying they can only credit my grubhub account. I will not chance ordering with them again because if a driver doesn't show they will keep your money."

"My driver Kylee took the food to an apartment building a half a mile away from my house. When I contacted her she was rude and tried to say it was my fault that I put the wrong address on the app. Which was a total lie, my correct address IS on the app, and when I called grub hub they confirmed my address is correct."

"My driver Kylee took the food to an apartment building a half a mile away from my house. When I contacted her she was rude and tried to say it was my fault that I put the wrong address on the app. Which was a total lie, my correct address IS on the app, and when I called grub hub they confirmed my address is correct."

"My driver Kylee took the food to an apartment building a half a mile away from my house. When I contacted her she was rude and tried to say it was my fault that I put the wrong address on the app. Which was a total lie, my correct address IS on the app, and when I called grub hub they confirmed my address is correct."

"I ordered my food from a restaurant I used to frequent as they had a promotion. Using the promotion and a gift card from my job I ordered dinner. My food never arrived.\r\nGrub hub offered me a credit and a separate card that I couldn\u2019t use together at once. Due to an incompetent driver I have no dinner tonight & I\u2019m hangry!!!!"

"Placed an $80 order around 7pm, delivery was originally 8, then 9, then 9:45, was unable to reach the restaurant by phone, so decided to go to restaurant and see if order was ever picked up, woman at restaurant said our food had been sitting over an hour. She was kind enough to remake our order for free, after getting home we get the message from the delivery driver with picture saying our food is delivered. Mind you we picked up our order ourselves, anyhow the picture was taken from the dollar general driveway two blocks away from my house. I'm telling everyone to never use grubhub. We did manage to get $15 returned and $10 credit, which will not be used since I'll never use them again"

"Multiple times I got a message food delivered, never received it, after waiting an hour. Now I'm told I can't get a refund and it will be another hour for delivery. Check out the photo the driver took how is this accepted."