grubHub Reviews

"My text said my order was delivered. The photo i recieved was my order sitting in the passenger seat of a car."

"First the delivery drive just dropped the pizza on the ground by front door. It was t sealed and he never rang the door bell. Pizza was wrong, they sent a cheese pizza with no toppings, after 20 min on the phone and having to get a supervisor they finally said I was correct. First person said I had ordered it wrong. He offered a refund, but I want a redeliver, but he said he has no way to redeliver a wrong order. Say what, how stupid. I usually use door dash, but gave Grub a chance. My bad."

"52% markup. Never again. And now the battle over my tax refund will begin given that the receipt noted tax exempt status but GrubHub charged me in the app for the tax, but it clearly is not required to pay it."

"I had ordered from Wendy\u2019s and I was missing items. I reached out to Wendy\u2019s and they didn\u2019t answer the phone so I reached out to GrubHub through Amazon prime account and the person was very nice. Then I got a email stating that the order has been re-ordered and it will be arriving shortly to 2:35 ETA time at 2:11pm. Reach back out to GrubHub and they told me that it was a lie. I even gave him the number I received the email. He said that that\u2019s not one of the numbers, but I also received message from that number once before and I will show you that once I can post The whole message"

"Scam will not let me cancel membership"

"Scam will not let me cancel membership"

"I placed an order last week May 21, 2025 with grubhub and no driver showed for my food delivery. I asked live chat for a refund to my card but instead they gave me a grubhub credit with an EXPIRATION DATE. I told the live chat I DID NOT want a credit and to refund my card. They are saying they can only credit my grubhub account. I will not chance ordering with them again because if a driver doesn't show they will keep your money."