Jomashop Reviews

Name: Jomashop
Rating: 3.67

3.7 Rating 3,075 Reviews

66 %

of reviewers recommend Jomashop

Company Reviews

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Metrics

3.7

Based on 3,075 reviews

Shipping & Delivery
Delivery Methods	Courier, Postal Service
Average Delivery Time	Next Day
On-time Delivery	Greater than 88%
Accurate And Undamaged Orders	Greater than 89%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Over A Week
Customer Service	1.7 out of 5
Returns & Refunds
Returns Process	Could Be Better

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877-834-1434

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Jomashop 5 star review on 18th March 2025

155

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“I'm not happy with my purchase, thats why I returned it. Still waiting on my refund. I have sent multiple emails and it takes days for a reply”

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Posted 3 years ago

“Super !!!!”

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Posted 3 years ago

“Very good store, good service and nice prices!”

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Posted 3 years ago

“Great prices and good watches. My one complaint is that some of the watches don't come with the instruction manuals. I recently ordered an Oris Artix GT. It came in the original box, but the manual was removed. Customer service told me Jomashop is not an authorized dealer for Oris, so when they receive the watches to turn around and sell, the instruction manuals are typically removed by the original seller. It was disappointing to receive a rather pricey watch without the full manual. However, pricing, delivery and everything else is top notch.”

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Posted 3 years ago

“high end Italian brand Zegna light rain jacket whith tag price over $8000, got it for under $400 dollars brand new with tags and everything, genuine article. These guys have the stuff !!”

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Posted 3 years ago

“Pleased with the service”

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Posted 3 years ago

“My product was never delivered.”

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Posted 3 years ago

“First time buyer and got to say I love what I purchased. Definitely will come back”

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Posted 3 years ago

“Horrible Customer Service. I called to explain that the price of the item would change every time I went to checkout. He told me that that was the price and if I don't like it not to shop there anymore. Wow.”

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Posted 3 years ago

“I bought a 212 carolina herrera perfume and they never sent it and it's available to buy again it's not fair 😔”

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Posted 3 years ago

“Jomashop's warranty doesn't compare to a reputable watch dealer! Everyone who buys from Jomashop should be aware that you are not getting a normal manufacturer's warranty on your product. You are trading warranty coverage for the pricing. I'm done with Jomashop. I will only use them to get reputable watch dealers to match their price. I am a repeat customer (3 expensive watches). On the last watch, Tudor Black Bay Bronze Automatic Men's Watch, the leather band broke within 2 months under normal use. They would not stand behind their sale, and correct/replace the defective band.”

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Posted 3 years ago

“I was sceptic at first but the service and delivery was so good and fast”

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Posted 3 years ago

“Ich denke, es ist der perfekte Shop für ein Männergeschenk.”

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Posted 3 years ago

“I ordered a Tissue Watch and have some feedbacks: 1/ Delivery Time: I paid 25usd for DHL international shipping - but Unfortunately, it took 1 month to ship. And the service which shipped to me is VIETNAM POSTAL, I think DHL changed service to ship. They did the Customs house clearance process easily. but for Delivery time, I will put it is poor. Because I have to pay more 100usd for import tax. 2/ Quality of Watch: Brilliant, I like this watch. I have some concerns that The box of Tissue seems be different than other on youtube. Also does not have guilde book, but never mind. 3/ Next purchase: I will think again and check about Delivery service. I rather pay more if they use DHL EXPRESS. I want to receive it quickly because I still have to pay IMPORT TAX/”

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Posted 3 years ago

“Ordered a watch on Friday and received it on Monday. Product exceeded my expectation. I look forward to their daily email for another watch on sale that I can’t live without”

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Posted 3 years ago

“Everything is always professional”

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Posted 3 years ago

“Fulfillment department is amazing and the website is user friendly. If you have virtual sunglasses would be great!”

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Posted 3 years ago

“I've made a few purchases through Jomashop and was impressed with the pricing and speedy delivery of the items I purchased. The items were always what was displayed on line. I have confidence in buying throuh Jomashop.”

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Posted 3 years ago

“The worst customer service ever no one communicate and there is never a manager available. I am a first time customer purchased a bag paid through PayPal and for security purposes so happy I did per the reviews they are taking people money and taking weeks to mail items. If not received in a few days PayPal refund ur money. Last purchase for me they have ok looking items but it's not worth the headache from customer service or a long wait. Good luck! Update asked for refund worst customer service ever 😑”

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Posted 3 years ago

“I Have been buying from Jomashop for years. I'm always impressed by the prices and the speed with which you deliver. always recommend you to friends who are shopping for gifts. It's always been a pleasure.”

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Posted 3 years ago

Jomashop is rated 3.7 based on 3,075 reviews