Jomashop Reviews

Name: Jomashop
Rating: 3.68

3.7 Rating 3,023 Reviews

67 %

of reviewers recommend Jomashop

Company Reviews

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Metrics

3.7

Based on 3,023 reviews

Shipping & Delivery
Delivery Methods	Courier, Postal Service
Average Delivery Time	Next Day
On-time Delivery	Greater than 88%
Accurate And Undamaged Orders	Greater than 89%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Over A Week
Customer Service	1.7 out of 5
Returns & Refunds
Returns Process	Could Be Better

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877-834-1434

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Jomashop 5 star review on 18th March 2025

155

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“I am satisfied with your excellent services.”

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Posted 2 years ago

“Brought Gucci glasses They look so good So happy that I got them for such a great price”

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Posted 2 years ago

“I bought parfum. 16 days after I received email confirmation tracking number shipping after that. 3 days wich 19 days after I order they cancel my order. Very very. Very. Slow shipping. No bad service and they lie they put. Huge price fake discounts”

Jomashop 1 star review on 16th September 2022

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Posted 2 years ago

“Great selection of top notch automatic movement watches!”

Jomashop 5 star review on 15th September 2022

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Posted 2 years ago

“Good price but horrible customer service and slow delivery”

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Posted 2 years ago

“I ordered from Jomashop, and a competitor the same day, I recieved the Jomashop package the same day the competitor sent the package information to a shipper. These guys didn't mess around, they shipped it asap.”

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Posted 2 years ago

“Best price after searching the web, Amazon included. The watch was exactly as shown. Delivery was on time and the notifications were spot on. Couldn't ask for an easier transaction.”

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Posted 2 years ago

“Fantastic deal on my new ORIS Artix GT Day/Date Automatic. Arrived super fast. Had sized and its on my wrist right now. 100% satisfied with the watch, the deal. the shipping and with Jomashop. Couldn't be happier.”

Jomashop 5 star review on 14th September 2022

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Posted 2 years ago

“I have long time ago buying watches and i really love the services and the shipping never fail, the best services ever ❤️”

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Posted 2 years ago

“The worst buying experience has been in this store, the order was lost and in the chat they don't answer and when I call to the call center the treatment is indifferent, as if they don't care. I have almost 2 weeks with this issue and they are unable to refund the money.”

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Posted 2 years ago

“Best place to buy, fast shipping!!”

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Posted 2 years ago

“I ordered 2 items received 1 really fast but the second I am still waiting for unfortunately.”

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Posted 2 years ago

“i purchased a Longines Master Collection Automatic Moon Phase GMT Men's Watch L27394713 from Jomashop. the watch turn out to be defective upon receiving it. had a watchmaker examine it and verify there is an issue with the Automatic movement and to return it. I returned the watch paying $126 for shipping fee, per Jomashop instructions. refund was issued excluding the shipping fee. I shouldn't be paying out of pocket to ship back a defective watch Jomashop sold me.”

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Posted 2 years ago

“Product arrived quickly. The scent doesn’t last as long as other perfumes purchased in regular retail stores unfortunately. I wish they offered free shipping coupons with no minimum.”

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Posted 2 years ago

“Competitive prices, love my Tissot watch. Paid for express postage to Australia, which arrived on time and in perfect condition.”

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Posted 2 years ago

“Horrible customer service, and fraud company period. They tell you that it’ll be 1-2 weeks for delivery. But I’m actually they mean 3-4 weeks to ship. Been a week since I ordered something, messaged them today to find out when they are planning to ship, and I was told it was going to take another 2-3 weeks minimum. Customer service pretty much said sorry nothing we can do. Be ready to hurry up and wait.”

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Posted 2 years ago

“Coloqué la orden # M3123592 el dia Agosto 1 del 2022 y hoy Septiembre 9 del 2022 no me han entregado el paquete con destino México. El pago se hizo via amazon pay. En el teléfono de servicio al cliente no resuelven y dan una atención de pésima calidad.”

Jomashop 1 star review on 9th September 2022

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Posted 2 years ago

“Beautiful, brand new watch at a great price, with super fast shipping, what more could you want”

Jomashop 5 star review on 8th September 2022

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Posted 2 years ago

“Great selection of watches, and the website is very user friendly. My watch arrived 5 days after I ordered it, which was one day earlier than promised. Great experience overall, and will definitely shop with them again.”

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Posted 2 years ago

“I never receive my $280 la mer cream!!”

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Posted 2 years ago

Jomashop is rated 3.7 based on 3,023 reviews