Lidl UK Reviews

2.7 Rating 597 Reviews
39 %
of reviewers recommend Lidl UK
2.7
Based on 597 reviews
Shipping & Delivery
Delivery Methods
Postal Service, Own Driver
Customer Service
Communication Channels
Email, Telephone, Live Chat
Queries Resolved In
Over A Week
Customer Service
1.7 out of 5
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Lidl UK 1 star review on 27th April 2024
Falco
Lidl UK 1 star review on 16th February 2024
Anonymous
Lidl UK 1 star review on 22nd December 2022
Natalie Harris
Lidl UK 1 star review on 22nd December 2022
Natalie Harris
Lidl UK 1 star review on 22nd December 2022
Natalie Harris
Lidl UK 1 star review on 5th November 2022
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Lidl UK 1 star review on 5th November 2022
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28
Anonymous
Anonymous  // 01/01/2019
I visited the shop in Chichester and asked to use the toilets. They were NOT clean!! Certainly wouldn't have expected this from a food supermarket!
Helpful Report
Posted 6 years ago
I can only give two stars because of the not very good quality of their food items in all their stores. However, I need to state that they are ten times better than Aldi, who are likely to close their Dover store due to the massive new Lidl down where B&Q were, possibly still are. They are due to close though. Oh, and in Lidl you are not rushed along like you are in Aldi with their absolutely dreadful anti elderly checkouts.
Helpful Report
Posted 6 years ago
Checkout assistants in HARTLEPOOL are shocking. I accept they want people through the checkout process asap, but this store is ridiculous. I've stopped shopping there because my 80 year old mother get tutted at for being too slow. Between we used to spend 150 a week in this shop. Started using Morrisons, as they don't throw your groceries into your trolley. Lidl -if you want quick checkout put some self service ones in ALL your stores.
Helpful Report
Posted 6 years ago
Customer service took many weeks to investigate my purchase of 'wraps' which were mouldy and inedible and eventually simply gave me my money back despite ruining teatime meal.
Helpful Report
Posted 6 years ago
Lidl UK is rated 2.7 based on 597 reviews