Lost Rockstar / Avora London Reviews

Name: Lost Rockstar / Avora London
Rating: 4.05

4.1 Rating 950 Reviews

76 %

of reviewers recommend Lost Rockstar / Avora London

4.1

Based on 950 reviews

Shipping & Delivery
Delivery Methods	Postal Service, Courier
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 65%
Accurate And Undamaged Orders	Greater than 94%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	3.7 out of 5
Returns & Refunds
Returns Process	Could Be Better

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Email:

info@lostrockstar.co.uk

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Lost Rockstar / Avora London 5 star review on 7th August 2021

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Fast, delivery very nice product will buy again”

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Posted 7 years ago

Hi Kris - Thanks for taking the time to leave feedback.

Posted 7 years ago

“Came in good time”

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Posted 7 years ago

Thanks for taking the time to leave us a review :)

Posted 7 years ago

“Delivery was fast and jeans were great.”

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Posted 7 years ago

Hey Vicki, thanks for taking the time to leave us a review of your experience.

Posted 7 years ago

“My package still hasn't arrived and there was no updates on where my package is throughout the delivery process, I have no idea if it's still coming.”

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Posted 7 years ago

Hi, We do send email confirmations to you once your item has been dispatched and on some occasions these may end up in your junk or spam folders. We can see you received your item 4 days after ordering through our standard delivery service over a weekend. Thank you for taking the time to leave feedback. LR.

Posted 7 years ago

“Very quick delivery fantastic quality clothing and really very happy with the clothes for my 16 year old will definitely b buying here again thanks”

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Posted 7 years ago

Hey Susan - thanks for taking the time to write us a review. We're pleased your son liked his clothes!

Posted 7 years ago

“The jeans were good”

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Posted 7 years ago

Hey Tom thanks for taking the time to write us a review!

Posted 7 years ago

“Had the product I wanted in stock”

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Posted 8 years ago

Hey Sam - thanks for taking the time to write a review. We try and keep as much stock as possible for popular items and we're glad you found what you we're looking for.

Posted 8 years ago

“Good service all round”

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Posted 8 years ago

Thanks for taking the time to leave us feedback :)

Posted 8 years ago

“very good and fast delivery.”

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Posted 8 years ago

Hey Lester, thanks for taking the time to write us a review

Posted 8 years ago

“Won’t be using rockstar again . Clothing that was sent to me was damaged and completely wrong order (size and wrong t shirt.) simple order completely wrong. very poor customer service as no one emailed me back after making a complaint . I give this a overall rating of 1/10”

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Posted 8 years ago

Hi As per our email to you, apologies you received a damaged product. This is obviously beyond our control. You have returned the item to us and a replacement has been sent to you already and you will receive this shortly. Thanks LR

Posted 8 years ago

“Very good service. Will be using again.”

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Posted 8 years ago

Thanks for taking the time to write us a review Ed!

Posted 8 years ago

“No returnsssss”

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Posted 8 years ago

Hi We're not sure what you mean here? We have a full returns policy online for you to follow... If you need any help please email us help@lostrockstar.co.uk Thanks LR.

Posted 8 years ago

“Fast and efficient delivery - good looking products at good prices!”

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Posted 8 years ago

Hi - thanks for taking the time to leave us a review :)

Posted 8 years ago

“Gift for our son ~ he chose it, we paid for it! He’s very fussy about his clothes but he’s 100% happy with it!”

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Posted 8 years ago

Hi Thank you for taking the time to write a review. We're glad we we're able to satisfy a fashion conscious son!

Posted 8 years ago

“Although jeans were not suitable, they refunded no quibble. How a good Company should be. Would use again.”

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Posted 8 years ago

Hi Paul - thanks for taking the time to leave feedback of your experience and we look forward to welcoming you back soon.

Posted 8 years ago

“Quick delivery great clothing”

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Posted 8 years ago

Hi Danny, Thanks for taking the time to leave us a review!

Posted 8 years ago

“customer service solved issues that were presented”

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Posted 8 years ago

Hi Callum I can now see from the tracking this has been delivered. Apologies for the delay this looks like it was an issue at your local DPD warehouse. We have added a credit to your Lost Rockstar account. Regards LR

Posted 8 years ago

“Fast reliable delivery and the item I purchased was just as described in photos and in text. Definitely recommend this. Would shop here all the time :)”

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Posted 8 years ago

Hey Azhar, Thanks for taking the time to write us a review. We value your feedback and future custom. LR.

Posted 8 years ago

“Fast delivery and sizes fit well”

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Posted 8 years ago

Hey - thanks for taking the time to write us a review!

Posted 8 years ago

“I always use lostrockstar and will continue to do so they have all I want in menswear and can always count on being a great delivery service second to none”

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Posted 8 years ago

Hi Stephen - thank you for your continued custom with us!

Posted 8 years ago

Lost Rockstar / Avora London is rated 4.1 based on 950 reviews