MADELEINE Fashion Reviews

Name: MADELEINE Fashion
Rating: 2.01

2.0 Rating 90 Reviews

22 %

of reviewers recommend MADELEINE Fashion

Company Reviews

Questions

Metrics

2.0

Based on 90 reviews

Shipping & Delivery
Delivery Methods	Courier, Postal Service
Average Delivery Time	Over 7 Days
On-time Delivery	Greater than 56%
Accurate And Undamaged Orders	Greater than 89%
Customer Service
Communication Channels	Email, Telephone
Queries Resolved In	Under An Hour
Returns & Refunds
Returns Process	Could Be Better

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MADELEINE Fashion 1 star review on 14th June 2022

Radica

MADELEINE Fashion 1 star review on 29th November 2021

Carol O'Neill

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“This company is very expensive and not everything is of a good quality. Swim wear and beach dresses are good ... recently purchased a pair of silver grey kid suede trousers.... £299.95 . Look great but ripped on bottom ( bum ) area on second time of wearing. The suede was so fine beautiful in fact but you cannot sit down in them on anything other than a soft fabric chair or stand up all the time whilst wearing as the suede just rips if it comes near anything harder. Ie leather car bucket seats as happened to me. I would say I’m a person who looks after her clothes I spend a lot on fashion but these trousers were a definite waste of money. Not worth the expense. I have also ordered several dresses all have been returned.”

Helpful Report

Posted 7 years ago

“Very super ladies clothing. Beautifully made and just extra detail that makes them different.”

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Posted 7 years ago

“Always regret ordering anything from this company - dispatch times are awful. Ordered item on 4th June still hasn't be dispatched but yet they have my money!”

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Posted 7 years ago

“The clothes and accessories are wonderful if somewhat pricey. They are different to the High Street.”

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Posted 7 years ago

“Clothes quite stylish and different from the high street but late deliveries and regular out of stock items (after placing the order) is a problem for me.”

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Posted 7 years ago

“When searching the internet for something to wear that looks good, a little unusual and makes me feel special, I usually find it with Madeleine.”

Helpful Report

Posted 8 years ago

“They have amazing clothes.....and amazing prices ....BUT they do have regular sales all genuine, and special offers to existing customers, so I wait until I see one of my favourites reduced and buy then . delivery is sometimes lengthy, and they do take payment up front, but the packaging is excellent and phone operators are helpful and polite.”

Helpful Report

Posted 8 years ago

“The item was dispatched very quickly with a 'no fuss' delivery. The quality of the item was superb and the sizing was exactly as stated. The returns procedure appeared straightforward enabling me to feel secure in the knowledge that at any time I could return something easily. The website is comfortable to navigate and Paypal is acceptable. I will definitely return.”

Helpful Report

Posted 8 years ago

“Always good service and excellent choice of clothes, excellent quality.”

Helpful Report

Posted 8 years ago

“Good service”

Helpful Report

Posted 8 years ago

MADELEINE Fashion is rated 2.0 based on 90 reviews