Mcdonalds Reviews

Name: Mcdonalds
Rating: 1.87

1.9 Rating 840 Reviews

18 %

of reviewers recommend Mcdonalds

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Metrics

1.9

Based on 840 reviews

Shipping & Delivery
Delivery Methods	Courier, Own Driver
On-time Delivery	Greater than 41%
Accurate And Undamaged Orders	Greater than 76%
Customer Service
Communication Channels	Telephone, Email, Live Chat

Visit Website

Phone:

86183366

Email:

information@mcdonalds.com

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Mcdonalds 1 star review on 6th March 2025

Anonymous

Mcdonalds 5 star review on 1st March 2025

Travis Rogan Mayfield

Mcdonalds 1 star review on 15th February 2025

Anonymous

Anonymous // 01/01/2019

Filter: Rated 1 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“there was a roach in my frozen coke.”

Helpful Report

Posted 2 years ago

“like McDonald's food once in a while, but any more I hesitate going to this restaurant at2520 47th St. in Greeley, CO. because the service is so inconsistent, especially today 11/7/2022 at 4:20 PM. Several times before, I could not get waited on, or my order was incorrect, or I never got my order, but I figured today I would give them another chance. Poor decision. I went in the restaurant and I noticed immediately both computer ordering stations were down, so I couldn't use them to order like I usually do. So I went up to counter to order, and I noticed there seemed to be only two people behind the counter, and they were running around like a chicken with their heads cut off trying to fill orders from the drive-thru. Both of them looked lost, and they didn't know what to do. After waiting 15 minutes at the counter, I decided just to leave and go to Five Guys because I know I would get waited on there. When I walked through the door at Five Guys, I was IMMEDIATELY greeted by someone and my order was taken. I don't think a good manager would ever let the restaurant be that understaffed. I feel the manager and the regional manager should be fired. I am surprised the franchise owner of this McDonald's allows their restaurant to be operating this poorly. The poor management of this restaurant reflects poorly on the entire McDonald's Corporation. Also, many times that I go into this McDonald's it is filthy and messy, and frankly I don't even want to eat there. I guess I will have to start going to a different McDonald's even though I have to drive further.”

Helpful Report

Posted 2 years ago

“prices are getting way to high for the quality of food, got a quarter pounder deluxe, the burger was paper thin and burnt to a crisp, ended up in the trash, I will never go thru Mcdonalds again, nothing but kids working there”

Helpful Report

Posted 2 years ago

“I visited the White Knoll McDonalds in Red Bank this morning I ordered a sausage gravy biscuit $3.49, Lg Tea, Sausage Biscuit with Egg, I get home and set everything on the table for us to enjoy the meal we paid $10.23 for, when the sausage gravy biscuit was opened up there was NO BISCUIT! I called the store and got an answering machine, I called back and supposedly got a manager who sounded real sincere *NOT*, this is so frustrating because it is always something left out of my order at this location, or something isn't fixed as we ordered. Today is the last day this location will get a dime of my money. Sorry it was an honest mistake doesn't sit well with me, there should be no mistakes, I shouldn't have to waste my gas to drive back to a restaurant to get what I paid for in the first place. Oh I forgot to mention as I was waiting to move up, the girl working the drive through was yelling at customers as they were trying to place orders, she had a really horrible attitude.”

Helpful Report

Posted 2 years ago

“I got an Oreo McFlurry and not only was it melted but there was a hair in it. I am completely disgusted and in shock. The McDonald's off Greenboro and hunt club has let me down I will not be going there again.”

Helpful Report

Posted 2 years ago

“I went to the Mc Donald's on University BLVD #1958. I am Never going to another Mc Donald's again. I used to love the HOT FRENCH fries. these were the Very Worst fries I've had from Mc Donald's. They Should close them all down. Sad!”

Helpful Report

Posted 2 years ago

“Please see screenshot of written comments.store 88 ,North Ave, New RochelleRe: Refusal to serve customers, and rude manager who refused to give name. Kiosk not functioning and manager immediately stated, “cash only”; preceded to tell me that she wouldn’t take my order now and would just have to wait before even taking my order 09/11/2023 and 09/29/2022 at 6:00 AM. Other customers ( two) who ordered online had also not been able to order. I finally left after 10 minutes. The manager constructively refused to serve and totally ignored customers and stated, “ Just Wait. Just informing you so you might want to actually see what happens. By ? the way, the place inside and out was filthy and garbage all over parking lot. Thank you for your attention. Will try another location”

Mcdonalds 1 star review on 11th September 2022

Helpful Report

Posted 2 years ago

“Ordered with just eat from Ruislip McDonald’s this evening Food arrived cold and minus evm Mcplant tried to contact Ruislip McDonald’s by phone no one answered the phone my order number 98971 just eat won’t be inclined to order again”

Helpful Report

Posted 2 years ago

“I've been going to McDonald's since 1963. This was the worst McDonald's experience in my life. At 9:30 PM we waited in line for over thirty minutes. The vehicle in front of us, a smaller dark-colored SUV, placed a $22 order and spent more time nailing down her sauces than placing the order itself. The woman driver refused to inch forward so we could reach the speaker to place our order. We had many vehicles behind us so she was clearly impeding the traffic flow. We waited in line another about 17 minutes as she got her order and spoke several times to the young man at the window. Her order was rec'd - he never handed her anything else through the window. She sat there. At no time did McD staff ask her to park in the waiting area as other vehicles had already done (and like I am always asked to do even if it's just for French fries). Finally, we got our order. It was slung at us. My tea had no ice whatsoever. None. Our sandwiches were tough. My quarter pounder was - literally -cold and tough and hard. The yellow square of cheese was not even melted; it was like it just came out of the fridge. The fries were chalky and pale and far undercooked and cold. My sandwich tasted exactly like it had sat on the shelf since lunchtime and it was now nearly 10 PM. It was the worst $12.65 I ever spent in my life. When we asked the male at the window why he did not ask the woman ahead of us to get out of the line and wait in the waiting area, he literally said, "Sorry BUD" (quote) and SLAMMED the glass window in our face while we were talking. Worst experience ever and I want my da m n e d $12.65 back.”

Helpful Report

Posted 2 years ago

“Buckingham Store has the worst service I have ever encountered. From incorrect orders, inconsistent opening times, rude staff, the list is endless”

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Posted 2 years ago

“We’ve just detoured to visit Stratford Road branch & purchased £30 worth of food that was all hard , dry & cold at just after 18:00 . The only thing that was acceptable was the two lattes . Our teenage kids frequently visit MacDonalds & this experience was the worst we’ve ever had I’m sorry to say .”

Helpful Report

Posted 2 years ago

“Evening of 8/16/22.Really slow service, got order wrong, the food was cold, snippy employees. I'll never go back to the McDonald's on Homer Adams Parkway, in Alton. Too many other better places to go and better McDonald's.”

Helpful Report

Posted 2 years ago

“McDonald's on Bradley in Sun City, California is a mess. After more than 2 years of closures, we took our grandkids to dine inside. It is obvious that they do not want customers inside. I understand that they have a hiring problem but don't open if you can't accommodate people. Anyways, it was like a refrigerator; to the point that everyone was cold. (even the cashier said she had to wear a jacket) So we decided to take the kids out on the nice patio to get some heat. The doors are locked. I asked for the manager and he said the franchise has not given him the keys to the patio nor the ability to adjust the air.”

Helpful Report

Posted 2 years ago

“This is the second time McDonald's messed up my drink order. The first time was the McDonald's on Elmira Rd in Ithaca. I ordered a coke with my meal, they sent RootBeer instead. Tonight, I ordered from a different loction to see if it would make a difference. It didn't. Tonight, I again ordered a Coke. This time, they sent diet Coke instead of regular. I don't have this issue with other resturants. I'm very disappointed. I'm a "Two strikes you're out" person. Well, guess what, Mickey D'S you're out! C. Pell”

Helpful Report

Posted 3 years ago

“I would never ever go to McDonald’s again. Sat in drive thru 10 minutes no one there. Two other people placed their order first and went in front. Placed order go to window two orders were wrong because people left because no one would answer. Go to first window wrong order second window wrong order. Workers cussing ,shouting at drive thru at each other. Manager of restaurant will do nothing about nor refund my money. Btw can’t file complaint on McDonald’s website it’s shut down. Refuses to refund money”

Helpful Report

Posted 3 years ago

“Bought a hamburger from MacDonald's the other day, at a restaurant. Absolutely disgusting! The burger was about 1/8" thick, the bun was about 1/4" thick. The fries were skinny and hard, with dark ends. What has happened to MacDonald's? Ten (1) to 15 (fifteen) years ago it was really, but unfortunately this restaurant has been flushed down the toilet by their management. They have to get better! The servers were like zombies, no music, not a friendly environment. Too bad MacDonald's.”

Helpful Report

Posted 3 years ago

“Every damn time I order from this location the order is WRONG!!! if your gonna make fifteen dollars an hour at least make your orders correct. So frustrating! 5875 S State in Murray!”

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Posted 3 years ago

“meh”

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Posted 3 years ago

“I’m a disabled 70 year and had an order and when I got home a few minutes later the burgers were cold and granddaughters order was missing and my husband told them and they said they wouldn’t do anything about it because we went out the door and didn’t check it so they have lost 6 people”

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Posted 3 years ago

“DO NOT USE THEIR MOBILE APP..... apparently if you place a mobile order your phone must be present when you pick up your order at the restaurant. This is supposedly to protect you from fraud. I didn't know this and I sent my husband to pick up my mobile order without my phone and they wouldn't give it to him so I cancelled my order. The next morning I got an email saying that my order was picked up downtown, when I'm up North, by somebody at 3 in the morning and this is after I cancelled my order. I have been charged for the order that never got. I called for a refund and apparently I have to go through my bank to get a refund - they won't refund me! What happened to having my phone present to protect me from fraud? Not sure how someone was able to pick it up downtown at 3 in the morning without my phone when my husband with the order number and my name was not able to pick it up. Total stupidity.”

Helpful Report

Posted 3 years ago

Mcdonalds is rated 1.9 based on 840 reviews