NewChic Reviews

3.6 Rating 4,868 Reviews
64 %
of reviewers recommend NewChic
3.6
Based on 4,868 reviews
Shipping & Delivery
Delivery Methods
Postal Service, Courier
Average Delivery Time
Over A Month
On-time Delivery
Greater than 81%
Accurate And Undamaged Orders
Greater than 92%
Customer Service
Communication Channels
Live Chat, Email, Telephone
Queries Resolved In
6 - 12 Hours
Customer Service
1.7 out of 5
Returns & Refunds
Refunds Process
Difficult
Returns Process
Could Be Better

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communication en anglais- livraison interminable -problème de stock - difficile.
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Posted 1 year ago
b-giorno noncapisco perchè non mettete camicie con taglie più grandit 4.5.6 grazie saluti a maggio
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Posted 1 year ago
on-time delivery. A bag I ordered was slightly damaged on the inside, but nothing big. The item looks just like the picture, and seems to be good quality.
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Posted 1 year ago
Great quality and fast delivery. My son loves the overalls which fit perfectly!
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Posted 1 year ago
Price was right, product fit great, arrived in a reasonable timeframe
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Posted 1 year ago
My order took a long time to receive, over a month. Items were nice, but not the quality I expected for the price. Also, since they were from another country, I expected them to run small. The shoes do run small, the one shirt ran true to size, the other shirt was huge. Because returns are difficult, I kept it, but I'm not happy with the fit at all. I love their items, I just wish they would put out a better quality, provide an accurate size chart for each item, and didn't make returns so difficult. I don't think I would order from them again.
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Posted 1 year ago
I lived my boots I got great Compliments , I will order from you again
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Posted 1 year ago
Nice,love it love it
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Posted 1 year ago
I haven't got my order last 3 months. Still not delivered it. They always have an excuse for delivery. When you build that kind of portal and online shopping app. It has to be some punishment for late delivery.
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Posted 1 year ago
I love it. Very light and comfortable.
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Posted 1 year ago
Fair price
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Posted 1 year ago
Good communication, quality good haven't been disappointed yet Thank you
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Posted 1 year ago
Love the caps
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Posted 1 year ago
Came on time and suits me fine
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Posted 1 year ago
I chose and order last year december.but, couldn't receive information and product until end of January. after that I ask to NewChic by e-mail, at that time I understand what happen for my order.when I made order that product was already sold out. if i don't try ask them,may be I just lost my money. you have to need inform to customer before he ask you. this time is ok, after I ask you, other staff was properly work then I got change new order and get product. but, I have waited until receive product for long time, around 2 month. It's no good service. Please be more careful, I don't want to same situation again.
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Posted 1 year ago
Look fit and feel good
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Posted 1 year ago
Perfect logistic..perfect product
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Posted 1 year ago
Très lent
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Posted 1 year ago
The item was described as a coat but was in fact a cardigan!
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Posted 1 year ago
well nice outfit, not too warm perfect for the summer but not to clean too much
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Posted 1 year ago
NewChic is rated 3.6 based on 4,868 reviews