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NewChic Reviews

3.6 Rating 4,872 Reviews
64 %
of reviewers recommend NewChic
3.6
Based on 4,872 reviews
Shipping & Delivery
Delivery Methods
Postal Service, Courier
Average Delivery Time
Over 7 Days
On-time Delivery
Greater than 64%
Accurate And Undamaged Orders
95%
Customer Service
Communication Channels
Live Chat, Email, Telephone
Queries Resolved In
6 - 12 Hours
Customer Service
2.8 out of 5
Returns & Refunds
Refunds Process
Difficult
Returns Process
Could Be Better

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NewChic 1 star review on 9th November 2022
Paul John
NewChic 1 star review on 9th November 2022
Paul John
NewChic 1 star review on 9th November 2022
Paul John
NewChic 5 star review on 23rd July 2022
Refund Money
NewChic 5 star review on 10th March 2021
David
NewChic 5 star review on 6th March 2021
Anonymous
NewChic 1 star review on 3rd March 2021
Anonymous
65
Anonymous
Anonymous  // 01/01/2019
Received one item out of a large order and it was not the size advertised on the site.
Helpful Report
Posted 4 years ago
items took about a month to arrive. They came screwed up like a dog's dinner They look like the pictures on the website Other people like them on me But the quality is poor- I've never bought "instant" fashion before and I won't be buying again
Helpful Report
Posted 4 years ago
My order arrived on December 10. However, this time Size 2XL is a bit small! I don’t intend to send it back cause it’s a big hassle and cargo price is too expensive. This happened earlier as well, pls be more careful and consistent on sizes.
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Posted 4 years ago
Arrived in time thank you. However the jumper was so badly creased and had spots on so wasn’t overly impressed. Won’t use again sorry
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Posted 4 years ago
Packaging is not famous Problem with the size ; our definition is not the same
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Posted 4 years ago
Second buy - jacket still too small - 4XL is apparently not the same as in Europe !!!
Helpful Report
Posted 4 years ago
One cap great, the other really poor and disappointing
Helpful Report
Posted 4 years ago
The 3 shirts I bought are not as expected. Prints are blurry and/or colours aren't like on the photo's. Sweatshirt is very thin. Delivery 12 days later than expected.
Helpful Report
Posted 4 years ago
1. Was it too late? I paid so much postage for free. furthermore the shoe turned out small but would like to send it back
Helpful Report
Posted 4 years ago
the dress was too big with me ... and the material not so good as i thought.
Helpful Report
Posted 4 years ago
I was happy to receive the product, but it was so small that I said, "Is the size wrong?" I'm looking for a tag but can't find it? It's not a second-hand product, it's a new product, but there's no tag? So even if you go through your pockets and the back of your neck, are there any tags on your clothes? How do I check if this is the right size? It's a bag we bought with you, and you don't have a tag on your wallet? Is this a second-hand country?
Helpful Report
Posted 4 years ago
JE SOUHAITE RETOURNER 2 ARTICLES SUR LES 3 COMMANDES. JE VOUDRAI LA PROCEDURE DE RETOUR DE VOTRE SITE. MERCI P.GRASLIN
Helpful Report
Posted 4 years ago
heel veel tijd tussen bestelling en levering.
Helpful Report
Posted 4 years ago
livraison trop longue
Helpful Report
Posted 4 years ago
Communication with helpdesk is very dufficult: no email address to contact directly, no possibility to send photo's because button doesn't work at all, no address to return goods, European phonenumber is a voicemail with no possibility to contact, etc. .... Can you still help ?
Helpful Report
Posted 4 years ago
La taille ne correspond pas et la couleur non plus. Très déçue!
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Posted 4 years ago
I don’t like the item, the quality was not expected and the size is small.
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Posted 4 years ago
The shirts are cheap feeling. Material is thin and plastic feeling. Threads everywhere.
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Posted 4 years ago
bassa qualità, la taglia corrisponde a quella di un elefante.
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Posted 4 years ago
Decue par les articles par rapport aux photos. Et les tailles ne sont pas en rapport avec les mensurations prises avant la commande selon vos tableaux. 2 articles un peu justes, un autre un peu trop grand. J avais ete ravie d une premiere commande en juin mais pour cette deuxieme commande, ce n est pas le cas. Je ne renvoies pas cette commande car les vetements sont tout de meme portables mais je ne recommanderai pas.
Helpful Report
Posted 4 years ago
NewChic is rated 3.6 based on 4,872 reviews