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NewChic Reviews

3.6 Rating 4,874 Reviews
64 %
of reviewers recommend NewChic
3.6
Based on 4,874 reviews
Shipping & Delivery
Delivery Methods
Postal Service, Courier
Average Delivery Time
Over 7 Days
On-time Delivery
Greater than 64%
Accurate And Undamaged Orders
95%
Customer Service
Communication Channels
Live Chat, Email, Telephone
Queries Resolved In
6 - 12 Hours
Customer Service
2.8 out of 5
Returns & Refunds
Refunds Process
Difficult
Returns Process
Could Be Better

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NewChic 1 star review on 9th November 2022
Paul John
NewChic 1 star review on 9th November 2022
Paul John
NewChic 1 star review on 9th November 2022
Paul John
NewChic 5 star review on 23rd July 2022
Refund Money
NewChic 5 star review on 10th March 2021
David
NewChic 5 star review on 6th March 2021
Anonymous
NewChic 1 star review on 3rd March 2021
Anonymous
65
Anonymous
Anonymous  // 01/01/2019
service, price, delivery. all good Thank you
Helpful Report
Posted 4 years ago
Quite a fast delivery since it had to cross the Atlantic. The tops and jumper are nice but way too large and long (and I ordered the smallest which was supposed to be a size 10 UK - more like a size 14-16!) Since returning for a refund didn't seem worth the effort, I have had to modify the tops to make them fit better. It is a shame as I like the unusual and original fabric design.
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Posted 4 years ago
I am satisfied
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Posted 4 years ago
Everything is perfect
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Posted 4 years ago
Product not in my expectations
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Posted 4 years ago
I am pleased with the garment and also your delivery. Everything was fine. I shall order new items at your shop in the near future. Thank you. TC.
Helpful Report
Posted 4 years ago
Poor quality,wrong sizes
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Posted 4 years ago
Delivery was efficient. But fabric was not very good quality and size way too big- I have them altered to fit as it's easier than returning the item. I doubt I'll buy from here again because I like good, natural fabrics and this was all synthetic (it wasn't clear from the product description online).
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Posted 4 years ago
received well thanks
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Posted 4 years ago
Delivery was way faster than what i expected (less than a week). Correct packaging and items in very good condition. All clothes very satisfying, coIours and patterns correspond to the pictures; I was just a little bit disappointed with the quality of bed sheets fabric.
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Posted 4 years ago
Poor quality of material. Custom fee was not mentioned. The delivery service was outstanding
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Posted 4 years ago
Good quality Thanks
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Posted 4 years ago
Livraison trop long. La taille ne va pas
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Posted 4 years ago
Excellent product and delivery
Helpful Report
Posted 4 years ago
the delivery process was quick and very convenient to follow the process. the items were not of a very high standard, the fabric has loose threads and the fabric looks like it got hooked. otherwise i am happy with the items.
Helpful Report
Posted 4 years ago
I ordered shoes and they arrived in the correct size but the aperture to put my foot in was too small and I had to cut a couple of centimetres either side in order to wear them. They are now comfortable but in effect ruined by the cuts.
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Posted 4 years ago
your article as advertised was exactly what I was hoping for when it arrived. Thankyou
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Posted 4 years ago
I ordered 4 tops, all arrived reasonably fast given the pandemic - 3 of the tops were as expected, one was slightly on the snug side but still wearable - though might be myfault as I got podgey during lockdown! I would buy again and recommend
Helpful Report
Posted 4 years ago
I ASKED FOR A BROWN FLEECE AND I GOT A COPPER COLOURED ONE
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Posted 4 years ago
Both the product and the service meet my requirements. Nice work!
Helpful Report
Posted 4 years ago
NewChic is rated 3.6 based on 4,874 reviews