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NewChic Reviews

3.6 Rating 4,874 Reviews
64 %
of reviewers recommend NewChic
3.6
Based on 4,874 reviews
Shipping & Delivery
Delivery Methods
Postal Service, Courier
Average Delivery Time
Over 7 Days
On-time Delivery
Greater than 64%
Accurate And Undamaged Orders
95%
Customer Service
Communication Channels
Live Chat, Email, Telephone
Queries Resolved In
6 - 12 Hours
Customer Service
2.8 out of 5
Returns & Refunds
Refunds Process
Difficult
Returns Process
Could Be Better

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NewChic 1 star review on 9th November 2022
Paul John
NewChic 1 star review on 9th November 2022
Paul John
NewChic 1 star review on 9th November 2022
Paul John
NewChic 5 star review on 23rd July 2022
Refund Money
NewChic 5 star review on 10th March 2021
David
NewChic 5 star review on 6th March 2021
Anonymous
NewChic 1 star review on 3rd March 2021
Anonymous
65
Anonymous
Anonymous  // 01/01/2019
Good products and very good service
Helpful Report
Posted 4 years ago
OK...very Good!
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Posted 4 years ago
just love it
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Posted 4 years ago
All good thanks
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Posted 4 years ago
I didn't know my purchase was from China, I was amazed how soon I received my orders. I love my boots and runners, their a perfect fit. the colors are so amazing thank you. Have a wonderful Xmas.
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Posted 4 years ago
Excellent customer service and fast shipping
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Posted 4 years ago
UNDER NO CIRCUMSTANCES BUY FROM THIS COMPANY. Their products are extremely poor at best, they are overpriced and they products are knock off wool and other materials. I spent over $200.00 on two jackets and when I got them, I was highly dissatisfied! I contacted product support and they offered me 50% refund and I would have to pay for my own shipping and handling. Shipping was going to cost me $50 dollars so instead of fighting with these A-holes I did then next best thing which made me feel good and gave them both to a homeless guy who was cold. Their return policy states they will give a 100% refund if done within 30 days, I contacted them the day after I received and 3 days of exchanging emails and getting my BP raised, I gave up and decided to write this review. I will find as many places to review this horrible company and repeat this review there.
Helpful Report
Posted 4 years ago
UNDER NO CIRCUMSTANCES BUY FROM THIS COMPANY. Their products are extremely poor at best, they are overpriced and they products are knock off wool and other materials. I spent over $200.00 on two jackets and when I got them, I was highly dissatisfied! I contacted product support and they offered me 50% refund and I would have to pay for my own shipping and handling. Shipping was going to cost me $50 dollars so instead of fighting with these A-holes I did then next best thing which made me feel good and gave them both to a homeless guy who was cold. Their return policy states they will give a 100% refund if done within 30 days, I contacted them the day after I received and 3 days of exchanging emails and getting my BP raised, I gave up and decided to write this review. I will find as many places to review this horrible company and repeat this review there.
Helpful Report
Posted 4 years ago
Although there was a bit of a delay but I got the expected items as it appeared on their web site. A good place to shop on a budget.
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Posted 4 years ago
NewChic is ok, just wish they say items come from China. I didn't like the 1-month wait. I'd rather keep my money in the USA. The products were excellent tho.
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Posted 4 years ago
did not say it wqs from Hong Kong - jacket took too long to get here weather got colder - jacket not for winter I don't like the jacket either. Loose- sloppy looking looks much better in picture
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Posted 4 years ago
I love the logo on the hats. The price was really economical and the delivery was reasonably quick. Thank you. Barry Hopkins
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Posted 4 years ago
the boots are for my youngest son's wedding. they arrived beautifully, well packed with inserts inside to assit with keeping their shape. thanks guys your how to measure the size was a great help -- the boots fit great!! Thanks heaps!! Gail
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Posted 4 years ago
More better quality next product
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Posted 4 years ago
Always have had a good experience
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Posted 4 years ago
2nd delivery as promised excellent products and I shall use them again
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Posted 4 years ago
Me lo han dado envuelto a presión y arrugado, el resto bien.
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Posted 4 years ago
Shirt very nice, material of shirt very light, color is very well
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Posted 4 years ago
El envio ha sido rápido, ha llegado antes de lo indicado.
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Posted 4 years ago
The delivery was very prompt.
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Posted 4 years ago
NewChic is rated 3.6 based on 4,874 reviews