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NewChic Reviews

3.6 Rating 4,874 Reviews
64 %
of reviewers recommend NewChic
3.6
Based on 4,874 reviews
Shipping & Delivery
Delivery Methods
Postal Service, Courier
Average Delivery Time
Over 7 Days
On-time Delivery
Greater than 64%
Accurate And Undamaged Orders
95%
Customer Service
Communication Channels
Live Chat, Email, Telephone
Queries Resolved In
6 - 12 Hours
Customer Service
2.8 out of 5
Returns & Refunds
Refunds Process
Difficult
Returns Process
Could Be Better

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NewChic 1 star review on 9th November 2022
Paul John
NewChic 1 star review on 9th November 2022
Paul John
NewChic 1 star review on 9th November 2022
Paul John
NewChic 5 star review on 23rd July 2022
Refund Money
NewChic 5 star review on 10th March 2021
David
NewChic 5 star review on 6th March 2021
Anonymous
NewChic 1 star review on 3rd March 2021
Anonymous
65
Anonymous
Anonymous  // 01/01/2019
The hoodie is not that thick so its perfect for Asia country, however I'm fairly disappointed at the quality of the tshirt. It is somewhat too thin as if they've split one cotton material to make 3 tshirts.
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Posted 4 years ago
The experience wasn’t bad. It was my 1st time purchasing. The order to a while to arrive. I’d planned to wear the outfit for Christmas but couldn’t. Also when the shipment arrived I had to pay international fees before I could receive my shipment. Maybe those are costs that you should add once when placing an order. It was R100 more
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Posted 4 years ago
Delivery on time, products as expected
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Posted 4 years ago
Weird sizing. Arm lengths are ridiculously short considering the body width and length. A sweatshirt that suit a man with arm length that suit a 10 year old child. Very disappointing
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Posted 4 years ago
A nice product and does look good, however sizes run very large - I am between a medium and large and ordered the medium which was very big on me. A medium is equivalent to a UK extra large. Also the picture was a bit misleading as it looked as if the jumper was tailored (tapered in towards the waist) and wasn't. A slightly smaller and tailored garment would have got 5 stars as it is very warm and comfortable otherwise.
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Posted 4 years ago
Good delivery, in time 👌 The quality of the product is just a bit deceiving, but that’s ok, it’s still esthetic
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Posted 4 years ago
Terrible quality. Not cotton.
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Posted 4 years ago
Very nice quality and a happy shopping customer here. Great deals offers
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Posted 4 years ago
Great products and delivery, very happy customer here.
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Posted 4 years ago
Old quality product, very soft and cosy
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Posted 4 years ago
Good quality, very warm. Not for walking when there are snow and slippery conditions.
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Posted 4 years ago
All was perfect !!
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Posted 4 years ago
Very, very happy with Customer Service. Sneakers ordered were too big and I returned them for a refund. Refund handled promptly and professionally. (Return cost was refunded by PayPal otherwise the return cost would be prohibitive).
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Posted 4 years ago
Thanks for your kindness and especicially to SVC team.
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Posted 4 years ago
Entrega rápida. Bien empaquetado. Buena calidad. Estoy muy satisfecha.
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Posted 4 years ago
The delivery takes a few weeks but that didn't bother me .
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Posted 4 years ago
Everything was just fine, from start to finish. LOL
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Posted 4 years ago
customer service was great however the sizing is way too small would like to return but i dont have a printer i find this very disappointing was supposed to be leather but it was polyester first time buying clothing online but will never buy clothing online again
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Posted 4 years ago
NewChic followed up on an order that was taking a while to arrive Very impressive!!! I’ve now learnt that the sizing is small but having received the 2XL shirt now that fits I know this is the size I need to order I’m in Australia and a size 12 but sizing overseas is so different Once you know - then you order great stuff from this site
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Posted 4 years ago
Fast delivery
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Posted 4 years ago
NewChic is rated 3.6 based on 4,874 reviews