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NewChic Reviews

3.6 Rating 4,873 Reviews
64 %
of reviewers recommend NewChic
3.6
Based on 4,873 reviews
Shipping & Delivery
Delivery Methods
Postal Service, Courier
Average Delivery Time
Over 7 Days
On-time Delivery
Greater than 64%
Accurate And Undamaged Orders
95%
Customer Service
Communication Channels
Live Chat, Email, Telephone
Queries Resolved In
6 - 12 Hours
Customer Service
2.8 out of 5
Returns & Refunds
Refunds Process
Difficult
Returns Process
Could Be Better

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NewChic 1 star review on 9th November 2022
Paul John
NewChic 1 star review on 9th November 2022
Paul John
NewChic 1 star review on 9th November 2022
Paul John
NewChic 5 star review on 23rd July 2022
Refund Money
NewChic 5 star review on 10th March 2021
David
NewChic 5 star review on 6th March 2021
Anonymous
NewChic 1 star review on 3rd March 2021
Anonymous
65
Anonymous
Anonymous  // 01/01/2019
Rapid delivery ans good traceability of the sending, the products meet my expectations
Helpful Report
Posted 4 years ago
Need to improve management of stocks.
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Posted 4 years ago
One of the items was absolutely perfect, the other two could be better in quality, but are ok. I had a 50% discount so I am happy, maybe for the original price I wouldn't be so much
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Posted 4 years ago
je suis super contente du coloris orange. conforme à ce que j'attendais. La pointure correspond bien et les produits en general change de ce que l'on trouve chez nous. Plus gai, plus coloré .
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Posted 4 years ago
I love, love, love your clothing and shoes. The only problem I have is that delivery takes far too long.
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Posted 4 years ago
livraison rapide pour une fois.... correspond à ma commande; merci
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Posted 4 years ago
Thank you for your shipping. I got all items. All item are quite, but, I really wanted a pocket in the hoodie!!!
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Posted 4 years ago
quality ok. like it. Receiced in good conditions
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Posted 4 years ago
Proper communication and on time delivery.
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Posted 4 years ago
My products arrived on time and were as per their desctiption. Well satisfied . Judith Atkinson in Spain
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Posted 4 years ago
NewChic is a real company with very nice products -- I've bought several CUTE and COLORFUL pairs of shoes. The company is located in China, so it takes a LONG time to get products. One pair of shoes didn't fit (didn't match the measurements given), and the company worked with me to give me a partial refund, as sending back would have been too expensive for me. The idea is that I will pass along the small shoes to someone else, and I used the partial refund to purchase a different pair of shoes from NewChic. I do recommend NewChic for the cutest shoes in the world (really), but measure your feet and expect a wait.
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Posted 4 years ago
Quality was better than expected, happy with that Delivery was slow tho
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Posted 4 years ago
Arrived earlier than expected. All looks good. Xmas gift. Would order again and recommend.
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Posted 4 years ago
Delivered before date given. In Good condition. Would use again and recommend. Christmas Gift. Thanks all involved.
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Posted 4 years ago
The shoes arrived ok. They were not in a box and shipped in a black plastic bag. There was no damage to the item and the shoes arrived in 2 weeks and 3 days. Not too bad.
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Posted 4 years ago
Delivered on time good quality. Will definitely try New Chic again
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Posted 4 years ago
All OK, item is a gift and we hope it will fit. Thanks. Mike Chapple
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Posted 4 years ago
Good item but delivery took forever
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Posted 4 years ago
The jacket turned up relatively quickly, and the quality seems good
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Posted 4 years ago
I'm very happy thank you
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Posted 4 years ago
NewChic is rated 3.6 based on 4,873 reviews