New Look Reviews

Name: New Look
Rating: 4.16

4.2 Rating 522 Reviews

82 %

of reviewers recommend New Look

Company Reviews

Questions

Metrics

4.2

Based on 522 reviews

Shipping & Delivery
Delivery Methods	Courier, Postal Service
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 45%
Accurate And Undamaged Orders	Greater than 80%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Over A Week

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New Look 1 star review on 21st October 2024

Pooja

New Look 1 star review on 10th November 2023

Anonymous

New Look 5 star review on 19th October 2022

Anonymous

New Look 1 star review on 7th April 2022

Sheyla

Anonymous

Anonymous // 01/01/2019

Filter: Rated 5 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“happy to get”

Helpful Report

Posted 7 years ago

“Their sale is massive plus extra discounts and I was happy to get what I wanted”

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Posted 7 years ago

“The staff are always helpful. the items are affordable and good value for money. returns are easy to do and they always have trendy clothes”

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Posted 7 years ago

“Very quick with orders and easy to return if something doesnt fit.”

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Posted 7 years ago

“My girls like their school shoes”

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Posted 7 years ago

“Friendly and helpful”

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Posted 7 years ago

“Everything arrived super quickly, can return for free”

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Posted 7 years ago

“Sale items buy one get one free 2 tops for £6 !”

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Posted 7 years ago

“Good price and quality of product, quick delivery.”

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Posted 7 years ago

“Great bargains in the sale & great service !”

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Posted 7 years ago

“New look always have the best deals and offers. All their products are stylish and affordable.”

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Posted 7 years ago

“Friendly staff, really helpful in assisting me to choose the correct outfit for my party.”

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Posted 7 years ago

“Friendly staff, really helpful in assisting me to choose the correct outfit for my party.”

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Posted 7 years ago

“Been a new look shopper for years and I'm never disappointed with the quality of clothing, shoes or accessories. The staff are first class and their website is brilliant, super easy to use! I honestly can't say enough good things about this company.”

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Posted 7 years ago

“Literally love this, all fit so well and are always in for the fashion. Great quality and all my clothes are from there. And they have plus size and petite so it suits EVERYONE and also if does men”

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Posted 7 years ago

“I love the option of click and collect. Good fashionable clothes for ages ranges of my daughter and me. Always good sales on”

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Posted 7 years ago

“Fast delivery, very helpful”

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Posted 7 years ago

“Very well presented and easy to find what I was looking for”

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Posted 7 years ago

“Have my correct size”

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Posted 7 years ago

“Quick, simple transaction. Lotys of updates on delivery ect. I paid the £9.99 for next day delivery all year, its awesome!”

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Posted 7 years ago

New Look is rated 4.2 based on 522 reviews