“Once again Angela in the denton branch on the till was very helpful with my click an collect order and ordering something for me that wasn't in store”
“Janice was very pleasant, she was very friendly, she spoke very well and gave you the right advice.
Wonderful experience I had when I went in the store.”
“I can't speak highly enough of both Abbey and Kai in the Woking store. Yesterday I returned a dress with a fault, which I only noticed when I was actually in the theatre! I called into the shop, explained the problem, it was solved very efficiently , with care and understanding. As someone recovering from cancer surgery, the new dress made me feel really good, it was wonderful to feel important and valued as a customer. Thank you both very much!”
“I was browsing for a petitie fit coat and whereas other websites display the choice requested, they usually mix in other items to encourage you to make a further purchase, New Look showed me ONLY exactly what I wanted and it was extremely easy to order. Received the coat and wore it today - great experience.”
“Went in to your Cardiff store in st David’s centre today with a return was served by Chloe she was amazing polite and found the dress on line in my size , great customer service”
“New Look make me happy because of the wide range of clothes online and in store too.
You have quite a bit of discounts and it is at a affordable price.
I also like fact most of the clothes are true to the size!!!”
“I visited New Look in trostre, Llanelli yesterday,I was looking for a evening outfit,I was helped by a lovely young lady because I was struggling choosing a outfit! It made my visit so much easier because I was really stressing out! Lovely helpful staff who are there to help if you need them.”
“I went in to your newlook shop in team valley gateshead on 1/4/2021 as had wanted to order a top from newlook but realised my old card mumber was on I asked a young lady SARAH M if she could explain how to change it she then did it for me then took me to counter and ordered it for me nothing was a problem to her I credit to shop and company all staff are lovely but SARAH give that little bit more especially in these times thank you”
“My experience with "New Look" is positive.
I like the new collection and the design of the clothes, you can change many looks by mixing and matching. Prices are affordable for everything and you can always find promotion in store and online.
I would describe recommend New look😊.”
“It's a fast fashion brand, but the quality is way better than Boohoo( just for comparison), while prices are only slightly higher, though you can buy reallly cheap if items are on sale.
Customer service takes a lot of wait and patience, as they may take several days to reply, but you just have to hold on, since they'll reply, in a kind manner, being super helpful.
The style isn't as edgy as Boohoo, if you're looking for a mini bodycon dress, with a plunge neck you won´t find it in New Look.”
“Newlook is my go to for online clothes shopping. Excellent value, great selection and never any issues with delivery. I just bought a fabulous dogtooth coat, which arrived very quickly considering its Christmas time.”
“Brilliant service in kingswood Bristol store sales advisor Caitlyn & store manager carol fantastic, nothing was to much trouble for either of them altogether a great shopping experience 👍👍”
