New Look Reviews

Name: New Look
Rating: 4.19

4.2 Rating 515 Reviews

83 %

of reviewers recommend New Look

Company Reviews

Questions

Metrics

4.2

Based on 515 reviews


Shipping & Delivery
Delivery Methods	Courier, Postal Service
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 47%
Accurate And Undamaged Orders	Greater than 80%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Over A Week

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New Look 1 star review on 10th November 2023

Anonymous

Anonymous // 01/01/2019

Filter: Rated 5 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Excellent customer service. Staff all so friendly and helpful, cannot fault them.”

Helpful Report

Posted 5 years ago

“Good fit quick service and delivery”

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Posted 5 years ago

“Easy to buy from”

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Posted 5 years ago

“I love going into new look fossepark they are always helpful great customer service”

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Posted 5 years ago

“Order arrived earlier than expected. Very happy.”

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Posted 5 years ago

“The dress I was looking for was out of stock everywhere I looked but I found it online and although the stock was low as well it hasn't been cancelled and was delivered very quickly. The fit is great and the material is lovely and soft. Very happy!”

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Posted 5 years ago

“Excellent customer service went above and beyond to help me purchase the item I was looking for.”

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Posted 5 years ago

“Affordable prices on high street fashion”

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Posted 5 years ago

“Very happy”

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Posted 5 years ago

“The online shopping is very easy to use, lots of good information on products, sizes and colours, which is all pretty accurate. They offer free delivery if you spend over a certain amount or pick-up free at a new look store. Good sales, and prices are good value for money in the sales.”