New Look Reviews

Name: New Look
Rating: 4.16

4.2 Rating 522 Reviews

82 %

of reviewers recommend New Look

Company Reviews

Questions

Metrics

4.2

Based on 522 reviews

Shipping & Delivery
Delivery Methods	Courier, Postal Service
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 45%
Accurate And Undamaged Orders	Greater than 80%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Over A Week

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New Look 1 star review on 21st October 2024

Pooja

New Look 1 star review on 10th November 2023

Anonymous

New Look 5 star review on 19th October 2022

Anonymous

New Look 1 star review on 7th April 2022

Sheyla

Anonymous

Anonymous // 01/01/2019

Filter: Rated 5 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Love the range of wide fit shoes :-)”

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Posted 6 years ago

“Friendly staff willing to help fast service”

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Posted 6 years ago

“Great choice of clothes and at a better price and quality than most comparable clothes shops”

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Posted 6 years ago

“I was looking for a outfit for a christening and didnt know where to start, a staff member was so happy to help me and took time to help pick out a out fit plus matching jewellry, i had a fab day and everyone in my family lived my outfit thank u swansea store.”

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Posted 6 years ago

“very happy with the outcome”

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Posted 6 years ago

“Lots of variety of fashion for all ages”

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Posted 6 years ago

“Promt delivery, simple returns procedure, good quality items. Never let me down!”

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Posted 6 years ago

“Good products and good service”

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Posted 6 years ago

“Bought 2 dresses, collection was simple. Both dresses look exactly like they did online, so much so I decided to keep both!”

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Posted 6 years ago

“Excilent service. Quick delivery at store. Good quality stuff.”

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Posted 6 years ago

“cater for the larger size man my son is a xxl and fashion is limited yet he can always find something he likes in new look”

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Posted 6 years ago

“Purchased striped leggings and tee shirt. Great quality and both for under £21! Have worn them a few times now and really happy with them.”

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Posted 6 years ago

“I was happy as I received exactly what i ordered. The quality is very good also. I would buy again from New Look”

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Posted 6 years ago

“Fast Delivery - Easy Return System If Needed - Good Quality Products!”

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Posted 6 years ago

“Always buy clothes from New Look instore and online. Staff always friendly and helpful and orders placed online are always correct and received in a timely manner.”

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Posted 6 years ago

“New Look always have amazing sales which is ideal for my girls. The 915 range is fantastic. I apt for the delivery pass which saves me a fortune.”

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Posted 6 years ago

“Staff always very helpful. Lots of selection in store. Great prices.”

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Posted 6 years ago

“Newlook always deliver on time and have no issue with in store returns. Great service for a mum who can't go shopping and try things on in the changing rooms.”

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Posted 6 years ago

“Good quality, many different sizes and fair prices.”

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Posted 6 years ago

“Great products. Good prices and fast delivery”

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Posted 6 years ago

New Look is rated 4.2 based on 522 reviews