“Easy to use website with lots of helpful photos of products. Easy payment process. Items are great quality. And to help there are usually customer reviews of the products to help with sizing etc.”
“I've been a customer of new look for many years and I'm so excited that they have reinvented their denim range. I recently bought a pair of leggings from new look and they fit as if they were made for me. So so happy.”
“Good service in the store which can be unusual from a large high street retailer aimed at young people. I was offered the opportunity for the staff to order the product on line in store when I couldn't find my size. The product arrived by the delivery deadline.”
“Great customer service, the young lady working within the store was really chatty and entertaining towards my children who were being difficult not wanting me to shop, with her help managed to get things done.”
“I always find the staff in new look extremely helpful i suffer from anxiety and find it daunting having to go shopping and dread events that involve having to glam up however these things need to be done, I have now found newlook sales assistants calm attentive and keen to assist also their on hand to be personal shoppers and are always willing to help you find that perfect outfit complete with shoes and accessories they take away all the stress and for that I give them 100% stores are always well presented and easy to access also”
