New Look Reviews

Name: New Look
Rating: 4.19

4.2 Rating 515 Reviews

83 %

of reviewers recommend New Look

Company Reviews

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Metrics

4.2

Based on 515 reviews


Shipping & Delivery
Delivery Methods	Courier, Postal Service
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 47%
Accurate And Undamaged Orders	Greater than 80%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Over A Week

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New Look 1 star review on 10th November 2023

Anonymous

Anonymous // 01/01/2019

Filter: Rated 5 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Staff very helpful and friendly and chatty with my girls”

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Posted 5 years ago

“Found the perfect top for holiday”

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Posted 5 years ago

“The young man serving upstairs in the Middlesbrough branch was very helpful. I went in looking for shoes for my fussy teenage daughter. He came round the whole shoe department recommending shoes and sizes in certain styles. I went out a lot less stressed than i went in. Thanks to his help.”

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Posted 5 years ago

“very good shopping experience , made you feel comfortable shopping even with my wild daughter darting around the shop , had to find outfit for my sisters wedding , very helpful staff”

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Posted 5 years ago

“Great value for money, great range of clothes and nice simple styles. Also great for kids clothing and offers . Goo fast delivery.”

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Posted 5 years ago

“Great prices”

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Posted 5 years ago

“Great, affordable and stylish all at the same time. Free returns is a strong point in my opinion and, as a student, the affordable price is important too. Often, companies substitute quality to make the products cheaper however New Look have the perfect balance between the two. Will definitely shop both instore and online in the future.”

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Posted 5 years ago

“They were very polite at the checkout and didn’t mind putting through lots of different vouchers even though it took a while.”

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Posted 5 years ago

“Delivery's are always on time, good quality items”

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Posted 5 years ago

“I ordered a mustard dress from their website. The site is easy to navigate and they have very nice clothes. My order arrived quickly and I'm very happy with the fit of the dress.”

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Posted 5 years ago

“I had to return a couple of the items I bought this was very easy I ordered on line did click and collect from shop and returned a couple of the items to the shop very very easy”