New Look Reviews

Name: New Look
Rating: 4.14

4.1 Rating 527 Reviews

82 %

of reviewers recommend New Look

Company Reviews

Questions

Metrics

4.1

Based on 527 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 42%
Accurate And Undamaged Orders	Greater than 80%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Over A Week

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New Look 1 star review on 21st October 2024

Pooja

New Look 1 star review on 10th November 2023

Anonymous

New Look 5 star review on 19th October 2022

Anonymous

New Look 1 star review on 7th April 2022

Sheyla

Anonymous

Anonymous // 01/01/2019

Filter: Rated 4 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“They offer a variety of stylish, fashionable, well priced, quality products”

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Posted 7 years ago

“Excellent quality and delivery was superb.”

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Posted 7 years ago

“Value for money. Speedy delivery. Sizes are not correct - I bought 2 pairs of men's jeans in size 30 which didn't fit so I measured the waist...both pairs only measured 28"”

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Posted 7 years ago

“Very friendly young female assistant help with finding the right size jeans for me and was just generally very pleasant to deal with.”

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Posted 7 years ago

“My order came. Looked ok till I tried it on there was a hole in it. Took dress straight back to the shop. Didn't have another dress unfortunately. So refunded me in to my account straight away.”

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Posted 7 years ago

“Good quality, wide variety, reasonable prices.”

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Posted 7 years ago

“Clean store and items presented well, easy on the eye.”

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Posted 7 years ago

“Very helpful when I had to return items and change them for a bigger size. Made sure I was happy with the new sizes.”

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Posted 7 years ago

“they are quick at sending items are there is a wide range available online”

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Posted 7 years ago

“Good customer service”

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Posted 7 years ago

“Good sizing and item was as described.”

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Posted 7 years ago

“Good service overall delivery was on time products were good”

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Posted 7 years ago

“They have a really good mobile app making it easy for you to shop and order.”

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Posted 7 years ago

“Usually my style, not feeling anything in the season right now but okay prices and friendly staff.”

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Posted 7 years ago

“Excellent service, friendly helpful girls/boys. Nothing too much for them, very helpful”

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Posted 7 years ago

“Great value with great offers. Stores seem to have different items than each other rather than all stockig same but easy to order online.”

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Posted 7 years ago

“I was pleased with the service I received. I had to make a return after 28 days of the purchase date and was issued a credit note.”

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Posted 7 years ago

“Staff happy and friendly.. found size I required from the stock room.”

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Posted 7 years ago

“Love this clothing line. Good quality and affordable price.”

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Posted 7 years ago

“Quick at the tills when paying”

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Posted 7 years ago

New Look is rated 4.1 based on 527 reviews