New Look Reviews

4.2 Rating 515 Reviews
83 %
of reviewers recommend New Look
4.2
Based on 515 reviews
Shipping & Delivery
Delivery Methods
Courier, Postal Service
Average Delivery Time
Within 5 Days
On-time Delivery
Greater than 47%
Accurate And Undamaged Orders
Greater than 80%
Customer Service
Communication Channels
Telephone, Email, Live Chat
Queries Resolved In
Over A Week
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New Look 1 star review on 10th November 2023
Anonymous
New Look 5 star review on 19th October 2022
Anonymous
New Look 5 star review on 19th October 2022
Anonymous
New Look 1 star review on 7th April 2022
Sheyla
New Look 5 star review on 17th March 2022
Lulu 2022
Anonymous
Anonymous  // 01/01/2019
They offer a variety of stylish, fashionable, well priced, quality products
Helpful Report
Posted 6 years ago
Excellent quality and delivery was superb.
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Posted 6 years ago
Value for money. Speedy delivery. Sizes are not correct - I bought 2 pairs of men's jeans in size 30 which didn't fit so I measured the waist...both pairs only measured 28"
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Posted 6 years ago
Very friendly young female assistant help with finding the right size jeans for me and was just generally very pleasant to deal with.
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Posted 6 years ago
My order came. Looked ok till I tried it on there was a hole in it. Took dress straight back to the shop. Didn't have another dress unfortunately. So refunded me in to my account straight away.
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Posted 6 years ago
Good quality, wide variety, reasonable prices.
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Posted 6 years ago
Clean store and items presented well, easy on the eye.
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Posted 6 years ago
Very helpful when I had to return items and change them for a bigger size. Made sure I was happy with the new sizes.
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Posted 6 years ago
they are quick at sending items are there is a wide range available online
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Posted 6 years ago
Good customer service
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Posted 6 years ago
Good sizing and item was as described.
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Posted 6 years ago
Good service overall delivery was on time products were good
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Posted 6 years ago
They have a really good mobile app making it easy for you to shop and order.
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Posted 6 years ago
Usually my style, not feeling anything in the season right now but okay prices and friendly staff.
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Posted 6 years ago
Excellent service, friendly helpful girls/boys. Nothing too much for them, very helpful
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Posted 6 years ago
Great value with great offers. Stores seem to have different items than each other rather than all stockig same but easy to order online.
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Posted 6 years ago
I was pleased with the service I received. I had to make a return after 28 days of the purchase date and was issued a credit note.
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Posted 6 years ago
Staff happy and friendly.. found size I required from the stock room.
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Posted 6 years ago
Love this clothing line. Good quality and affordable price.
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Posted 6 years ago
Quick at the tills when paying
Helpful Report
Posted 6 years ago
New Look is rated 4.2 based on 515 reviews