New Look Reviews

Name: New Look
Rating: 4.13

4.1 Rating 528 Reviews

81 %

of reviewers recommend New Look

Company Reviews

Questions

Metrics

4.1

Based on 528 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 42%
Accurate And Undamaged Orders	Greater than 80%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Over A Week

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New Look 1 star review on 21st October 2024

Pooja

New Look 1 star review on 10th November 2023

Anonymous

New Look 5 star review on 19th October 2022

Anonymous

New Look 1 star review on 7th April 2022

Sheyla

Anonymous

Anonymous // 01/01/2019

Filter: Rated 4 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Was easy fun”

Helpful Report

Posted 8 years ago

“customer service”

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Posted 8 years ago

“Very good customer service. A variety of clothes and accessories perfect for everyone. However, I would advise you to try clothes on as some of the sizes come up small. Other than that my experience was fantastic. Would definitely recommend this shop and i will be visiting again.”

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Posted 8 years ago

“Everything in order fitted well, shame delivery was late but I think this was down to delivery company rather than newlook”

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Posted 8 years ago

“Reasonable prices for nice clothes”

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Posted 8 years ago

“Helpful staff. Good clothes”

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Posted 8 years ago

“The products are so good, the materials are lovely and worth the money, customer service is usually very good too.”

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Posted 8 years ago

“Great value, fairly fast delivery”

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Posted 8 years ago

“The quality of most things I buy in New Look is very good and it's not over priced.”

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Posted 8 years ago

“Good ordering website.plenty of choice,size and colours.Delivery to store.Easy returning unwanted items to store also.”

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Posted 8 years ago

“Had some thing i could wear”

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Posted 8 years ago

“Good service and good quality clothes”

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Posted 8 years ago

“Good petite range.”

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Posted 8 years ago

“Quick and efficient delivery. Very friendly and helpful staff. Good value product.”

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Posted 8 years ago

“Their leggings are always great quality”

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Posted 8 years ago

“The clothes I bought in the sale arrived quick and were really nice clothes! However, some of the items that I also wanted were out of stock which was unfortunate.”

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Posted 8 years ago

“Always have a range of clothes for different occasions. However, the clothes I'm interested in buying usually never go up to my size.”

Helpful Report

Posted 8 years ago

New Look is rated 4.1 based on 528 reviews