New Look Reviews

4.2 Rating 515 Reviews
83 %
of reviewers recommend New Look
4.2
Based on 515 reviews
Shipping & Delivery
Delivery Methods
Courier, Postal Service
Average Delivery Time
Within 5 Days
On-time Delivery
Greater than 47%
Accurate And Undamaged Orders
Greater than 80%
Customer Service
Communication Channels
Telephone, Email, Live Chat
Queries Resolved In
Over A Week
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New Look 1 star review on 10th November 2023
Anonymous
New Look 5 star review on 19th October 2022
Anonymous
New Look 5 star review on 19th October 2022
Anonymous
New Look 1 star review on 7th April 2022
Sheyla
New Look 5 star review on 17th March 2022
Lulu 2022
Anonymous
Anonymous  // 01/01/2019
Easy ordering and quick delivery
Helpful Report
Posted 5 years ago
Ordered a quilted bumbag, excellent quality, perfect size took it to a festival. Next day delivery was very prompt.
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Posted 5 years ago
Excellent choice. Good value.
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Posted 5 years ago
bought a very comfy pair of boots and love them would recommend.
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Posted 5 years ago
Ordered 2 pairs of shoes...arrived on time as expected and in good condition. Only negative...it did take 3 working days. Other places are quicker
Helpful Report
Posted 5 years ago
Amazing customer service
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Posted 5 years ago
Love the range of wide fit shoes :-)
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Posted 5 years ago
Friendly staff willing to help fast service
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Posted 5 years ago
Great choice of clothes and at a better price and quality than most comparable clothes shops
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Posted 5 years ago
I was looking for a outfit for a christening and didnt know where to start, a staff member was so happy to help me and took time to help pick out a out fit plus matching jewellry, i had a fab day and everyone in my family lived my outfit thank u swansea store.
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Posted 5 years ago
very happy with the outcome
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Posted 5 years ago
Lots of variety of fashion for all ages
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Posted 5 years ago
Promt delivery, simple returns procedure, good quality items. Never let me down!
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Posted 5 years ago
Good products and good service
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Posted 5 years ago
free delivery to local store
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Posted 5 years ago
Purchased a new evening suit. The trousers were too long but M&S offered to take them up for a reasonable price of £8.
Helpful Report
Posted 5 years ago
Bought 2 dresses, collection was simple. Both dresses look exactly like they did online, so much so I decided to keep both!
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Posted 6 years ago
Excilent service. Quick delivery at store. Good quality stuff.
Helpful Report
Posted 6 years ago
cater for the larger size man my son is a xxl and fashion is limited yet he can always find something he likes in new look
Helpful Report
Posted 6 years ago
Purchased striped leggings and tee shirt. Great quality and both for under £21! Have worn them a few times now and really happy with them.
Helpful Report
Posted 6 years ago
New Look is rated 4.2 based on 515 reviews