New Look Reviews

Name: New Look
Rating: 4.09

4.1 Rating 538 Reviews

80 %

of reviewers recommend New Look

Company Reviews

Questions

Metrics

4.1

Based on 538 reviews

Shipping & Delivery
Delivery Methods	Postal Service
Customer Service
Communication Channels	Email

Visit Website

Write Your review

Tell us how New Look made you happy

Minimum 10 characters

Would you like to add a photos or videos?

Strengthen your review by uploading photos & videos.

Drag files here or browse

(Supported files: jpg, png, mpeg, ogg, mp4 & webm)

What's your name?

Leave this blank if you'd like to publish your review anonymously.

(Optional)

Whats your email?

We need your email address to verify that your review is genuine

Please note that we may share your email with the company to verify your order.

New Look 1 star review on 21st October 2024

Pooja

New Look 1 star review on 10th November 2023

Anonymous

New Look 5 star review on 19th October 2022

Anonymous

New Look 1 star review on 7th April 2022

Sheyla

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“I brought this burgundy puffa jacket for quite a significant amount of money thinking this will be pretty decent quality once it arrived before me even trying it on, it had thread coming out near the zip and since then lots more thread is coming out which just looks ugly and cheap, also after 2 weeks of wearing it the pocket has now got a hole in, unbelievable and not worth £45 looks lovely but not even ok quality.”

Helpful Report

Posted 7 years ago

“Great service. Quality was good considering the prices.”

Helpful Report

Posted 7 years ago

“Delivered in less then 24 hours good customer experience”

Helpful Report

Posted 7 years ago

“Always buy my clothes from here good quality and true to size.”

Helpful Report

Posted 7 years ago

“Good delivery service lovely quality of goods when arrived”

Helpful Report

Posted 7 years ago

“Staff very helpful and friendly and chatty with my girls”

Helpful Report

Posted 7 years ago

“Order purchased very quick response and delivered to nominated store within 2 Days”

Helpful Report

Posted 7 years ago

“They sell reasonably priced clothes, always seem to have something new in, such a shame they bring the same designs out each year but with minor adjustments.”

Helpful Report

Posted 7 years ago

“Found the perfect top for holiday”

Helpful Report

Posted 7 years ago

“The young man serving upstairs in the Middlesbrough branch was very helpful. I went in looking for shoes for my fussy teenage daughter. He came round the whole shoe department recommending shoes and sizes in certain styles. I went out a lot less stressed than i went in. Thanks to his help.”

Helpful Report

Posted 7 years ago

“very good shopping experience , made you feel comfortable shopping even with my wild daughter darting around the shop , had to find outfit for my sisters wedding , very helpful staff”

Helpful Report

Posted 7 years ago

“Great value for money, great range of clothes and nice simple styles. Also great for kids clothing and offers . Goo fast delivery.”

Helpful Report

Posted 7 years ago

“They always have sales on and the prices are affordable. The shoes are stylish and reasonally priced for all occassions and clothes for all types of woman”

Helpful Report

Posted 7 years ago

“Great prices”

Helpful Report

Posted 7 years ago

“Great, affordable and stylish all at the same time. Free returns is a strong point in my opinion and, as a student, the affordable price is important too. Often, companies substitute quality to make the products cheaper however New Look have the perfect balance between the two. Will definitely shop both instore and online in the future.”

Helpful Report

Posted 7 years ago

“They were very polite at the checkout and didn’t mind putting through lots of different vouchers even though it took a while.”

Helpful Report

Posted 7 years ago

“Delivery's are always on time, good quality items”

Helpful Report

Posted 7 years ago

“I ordered a mustard dress from their website. The site is easy to navigate and they have very nice clothes. My order arrived quickly and I'm very happy with the fit of the dress.”

Helpful Report

Posted 7 years ago

“Ordered trousers for my daughter online. Easy ordering system and quick delivery (2 days) into our local branch for collection. Have used New Look before and never any problems.”

Helpful Report

Posted 7 years ago

“They have really cool clothes, the staff are very nice, no bad experienceses!”

Helpful Report

Posted 7 years ago

New Look is rated 4.1 based on 538 reviews