New Look Reviews

Name: New Look
Rating: 4.19

4.2 Rating 515 Reviews

83 %

of reviewers recommend New Look

Company Reviews

Questions

Metrics

4.2

Based on 515 reviews


Shipping & Delivery
Delivery Methods	Courier, Postal Service
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 47%
Accurate And Undamaged Orders	Greater than 80%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Over A Week

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New Look 1 star review on 10th November 2023

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“I love going into new look fossepark they are always helpful great customer service”

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Posted 5 years ago

“Lots of choice”

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Posted 5 years ago

“Order arrived earlier than expected. Very happy.”

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Posted 5 years ago

“The dress I was looking for was out of stock everywhere I looked but I found it online and although the stock was low as well it hasn't been cancelled and was delivered very quickly. The fit is great and the material is lovely and soft. Very happy!”

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Posted 5 years ago

“Excellent customer service went above and beyond to help me purchase the item I was looking for.”

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Posted 5 years ago

“Affordable prices on high street fashion”

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Posted 5 years ago

“Very happy”

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Posted 5 years ago

“The online shopping is very easy to use, lots of good information on products, sizes and colours, which is all pretty accurate. They offer free delivery if you spend over a certain amount or pick-up free at a new look store. Good sales, and prices are good value for money in the sales.”

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Posted 5 years ago

“Great customer service always willing to help fantastic friendly attitude”

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Posted 5 years ago

“Great customer service”

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Posted 5 years ago

“Good quality with a wide range of products. Easy ordering and prompt delivery. Good value”

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Posted 5 years ago

“Fast delivery, reasonable price, lovely warm coat.”

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Posted 5 years ago

“Quick service and high quality garments”

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Posted 5 years ago

“Purchase I made was very easy to do”

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Posted 5 years ago

“Great clothes, sizes are very good fast delivery”

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Posted 5 years ago

“Quick delivery good quality items for price”

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Posted 5 years ago

“Offered me a store card and received 20% off a new coat. Very happy with it!”

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Posted 5 years ago

“I brought this burgundy puffa jacket for quite a significant amount of money thinking this will be pretty decent quality once it arrived before me even trying it on, it had thread coming out near the zip and since then lots more thread is coming out which just looks ugly and cheap, also after 2 weeks of wearing it the pocket has now got a hole in, unbelievable and not worth £45 looks lovely but not even ok quality.”

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Posted 5 years ago

“Great service. Quality was good considering the prices.”

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Posted 5 years ago

“Delivered in less then 24 hours good customer experience”

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Posted 5 years ago

New Look is rated 4.2 based on 515 reviews