River Island Reviews

3.3 Rating 426 Reviews

56 %

of reviewers recommend River Island

3.3

Based on 426 reviews


Shipping & Delivery
Delivery Methods	Courier, Postal Service
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 35%
Accurate And Undamaged Orders	Greater than 85%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Over A Week
Customer Service	1.6 out of 5
Returns & Refunds
Refunds Process	Difficult
Returns Process	Could Be Better

Popular Questions:

Delivery

How does River Island deliver? How long does River Island take to deliver? Does River Island deliver on time? How is accuracy and good condition of items delivered by River Island?

Returns

How is River Island returns process?

Customer Service

How can I contact River Island? How quickly does River Island resolve customer queries?

Get Answers to Your Questions

Ask a question and get answers from people who are customers of River Island.