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River Island Reviews

3.2 Rating 444 Reviews
54 %
of reviewers recommend River Island
3.2
Based on 444 reviews
Shipping & Delivery
Delivery Methods
Courier, Postal Service
Average Delivery Time
Within 5 Days
On-time Delivery
Greater than 31%
Accurate And Undamaged Orders
Greater than 87%
Customer Service
Communication Channels
Telephone, Email, Live Chat
Queries Resolved In
Over A Week
Customer Service
1.6 out of 5
Returns & Refunds
Refunds Process
Difficult
Returns Process
Could Be Better
Get Answers to Your Questions
Ask a question and get answers from people who are customers of River Island.
How is accuracy and good condition of items delivered by River Island?
(1 week ago)
Greater than 87% of reviewers feedback is River Island delivered accurate and undamaged order.
(1 week ago)
C-

Delivery - Average

57.14%
Industry Average