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River Island Reviews

3.2 Rating 446 Reviews
54 %
of reviewers recommend River Island
3.2
Based on 446 reviews
Shipping & Delivery
Delivery Methods
Courier, Postal Service
Average Delivery Time
Within 5 Days
On-time Delivery
Greater than 32%
Accurate And Undamaged Orders
Greater than 88%
Customer Service
Communication Channels
Telephone, Email, Live Chat
Queries Resolved In
Over A Week
Customer Service
1.6 out of 5
Returns & Refunds
Refunds Process
Difficult
Returns Process
Could Be Better
Get Answers to Your Questions
Ask a question and get answers from people who are customers of River Island.
How long does River Island take to deliver?
(1 day ago)
River Island normally delivers within 5 Days.
(1 day ago)
B

Delivery - Fast

75.00%
Industry Average
Great delivery service, quick and perfect
- Anonymous
Clothing this year has been outstanding won’t Eva shop envy where else.fast delivery .brill
- Anonymous
Always love to shop online as the delivery as fast.
- Zuzana Samson