SIROKO Reviews

Name: SIROKO
Address: San Bernardo 60-2, Asturias
Rating: 3.92

3.9 Rating 707 Reviews

73 %

of reviewers recommend SIROKO

3.9

Based on 707 reviews

Shipping & Delivery
Delivery Methods	Courier, Postal Service
Average Delivery Time	Within 5 Days
On-time Delivery	99%
Accurate And Undamaged Orders	Greater than 71%
Customer Service
Communication Channels	Email
Queries Resolved In	6 - 12 Hours

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Anonymous

Anonymous // 01/01/2019

Filter: Rated 1 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“El producto después de 2 semanas no me ha llegado y la empresa no me soluciona el problema y tampoco pone mucho de su parte.”

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Posted 4 years ago

“Todavía no ha llegado desde la fecha prevista que era el día 15 de marzo”

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Posted 4 years ago

“Todavía no ha llegado desde la fecha prevista que era el día 15 de marzo”

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Posted 4 years ago

“15 días de pedirlo......no lo he recibido.”

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Posted 4 years ago

“Aún no he recibido mi pedido”

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Posted 4 years ago

“Achtung : Falls die Ware nicht passt, muss man die Rücksendung nach Spanien selbst bezahlen. Das kostet dann schon etwas mehr !”

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Posted 4 years ago

“Aún no me ha llegado el producto”

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Posted 4 years ago

“No he recibido éste producto.”

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Posted 4 years ago

“I haven't received my jersey, but am now being asked to rate it. Would be nice if this company offered tracking information on shipments.”

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Posted 4 years ago

“I ordered these sunglasses but never got them…”

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Posted 4 years ago

“Still waiting...7days and counting ...not even an email”

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Posted 4 years ago

Our Support Team will contact you as soon as possible.

Posted 4 years ago

“This product never arrived to me. Still waiting…”

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Posted 4 years ago

We are so sorry Virpi, our support team will help you right now.

Posted 4 years ago

“The clip doesn't have plastic edges around and touch directly to the lense. It generates 2 issues: - scratched lens after some use because the contact during the activity - It is difficult to disassemble it, you need to remove the lens, so when removing it the clip rubs and we scratch the lens again. It's a shame because the glasses are wonderful, but the rimless clip system seems like something that has not been well thought out. simple and easy to solve for future implementations”

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Posted 4 years ago

“Sizing is all wrong and returning any items to Spain from the USA is an expensive and time-consuming process. By expensive, I mean it will cost more than the item itself. By time-consuming, I mean you will be expected to fill out a large variety of arcane forms and somehow pay people in Spain the import duties when it gets there. Not worth it.”

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Posted 4 years ago

“Worst customer service ever. They make it extremely difficult to return something. They will not provide a shipping label, free or otherwise, and give vague instructions regarding customs fees. Will never do business with them again. Other european bicycling suppliers much more customer-service oriented.”

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Posted 4 years ago

“Ordered a shirt and it looked great. However, during the first ride I found out that you see all sweat spots, there are color differences. That is not the intention in my opinion. Had several e-mails with Siroko, but they maintain that it is part of it and are absolutely not customer friendly. A recommendation”

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Posted 5 years ago

“Very bad quality even at a discount price... owner of BX Squadra bib short (160€ on sold at 90€) is it wored out after 400k only. fabric is peeling off. Not an amazing confort anyway. stay away from their very bad products. Don't fall for their discount or low prices...”

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Posted 5 years ago

“Frames break when changing lenses. Really poor quality. Siroko didn't want to know. This is an obvious problem as it's all over forums.”

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Posted 5 years ago

“stylish but very poor build quality. Bought K3 with lens clip. When mounting the lensclip the glasses came out...”

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Posted 5 years ago

“Photocromic doesent work”

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Posted 5 years ago

SIROKO is rated 3.9 based on 707 reviews