“Went to the Skechers in N CONWAY NH today and a huge thank you goes out to Jessica for her customer service! She went above and beyond to help us! She is such a great asset to the company and an amazing person for all the help she gave us. Because of her we will be back!”
“Bought a pair of 100 dollar leather shoes, the soles are made of rubber with a different rubber inserts around the edges all of which are delaminating. I have rarely worn them, And will Never
purchase another pair THEY ARE POORLY MADE .1”
“I spent $100.00 in a pair of shoes to work and in less than 2 months the size of the shoes came apart went to y the store and they said there’s nothing we can do. I will never buy sketchers very low quality and fake when they say is leather it’s hard plastic 😡”
“I can not believe I was sitting at a red light and saw a Skechers coming soon in a storefront along with a tRump flag hanging in the window! Are you nuts? I have worn Skechers for years but no more! Neither will my mom. You screwed up bringing politics into your brand.”
“Former employee. I loved working there until I suffered from mental and emotional distress from a hostile work environment from management. Customer service was the only good thing about this job,”
“I barely got 5 months of steady wear out of a pair of $60 shoes & they fell apart inside & out. Their quality has declined drastically, I used to love what they made & it lasted a long time. Those days seem to be over for them.”
“Purchased a pair of Skechers Elent Velago shoes. Within 5 months of moderate wear the upper above the toe area began to split which then turned into holes. The so called 'leather' is extremely thin and is just not durable enough for use in a shoe.
It's a real shame to use a poor material in what would otherwise be a very comfortable.”
“I have purchased Skechers for years, because of the wide foot option and the memory foam. But for years now the quaility of the shoe has declined so much, that my last pair lasted just a month before the side of the right came apart. When I asked for an exchange they said I needed a receipt, which I did not have. From looking at the sole you could tell barely used. Not buying another pair, EVER.”
“The running shoes which i bought from skechers got torn within a month. When asked for echange/refund the customer care puts the blame on me and refused to give exchange or refund. I feel that i thoroughly deserve to get a exchange/refund, but the customer care people denied twice. I feel this is injustice. I have written to them again and waiting for their reply.”
“Customer Service Really bad, Skechers fell apart while walking, I'm disabled could have been hurt badly! Called The Skechers company 2x BAD customer service”
“It was the worst shoes ever. I bought a pair for my husband for Christmas. It caught a lot of small stones in the heels so he had to remove them often while he was walking as it was very uncomfortable to walk. He said it is the most annoying shoes and he never wore it again.”
“It is embarrassing to walk into a shoe store with size 11 ft and find that there are only two size 11s in the entire store that would fit a woman and they aren't wide enough to fit my feet. I don't mind spending good money on shoes but I resent being forced to shop online when nine times out of 10 I would have to send the shoes back because they don't fit correctly.”
“I went to the store in dec first time someone actually told me how to redeem points and what it's good for. So conveniently my 13580 points disappears and i called they said if u don't register the account within 6 months they take the points away. No one ever explained it he said well it's your responsibility to look at ur emails whattttt rude and got no where. Asked to speak to a supervisor and conveniently no one available. At least Nike and Adidas takes care of their clients.”
“I went to the store in dec first time someone actually told me how to redeem points and what it's good for. So conveniently my 13580 points disappears and i called they said if u don't register the account within 6 months they take the points away. No one ever explained it he said well it's your responsibility to look at ur emails whattttt rude and got no where. Asked to speak to a supervisor and conveniently no one available. At least Nike and Adidas takes care of their clients.”
“Your steal toed boots are sub par. I've had them for 2 months now and the soles have worn out and leak through. Here in oregon working in mostly rain Your work boots were comfortable as your tennis shoes are but your work boot are less desirable. I hope in the future your design team could consult with actual men or women who Work long hours in different kinds of weather and design a work boot fitting their needs. Respectively Ervin Wade...”
“2019 I bought a pair of sneakers and a pair of walking shoes.No problem, still doing fine.The memory foam helps my feet and I can shop and walk comfortably.
I bought these shoes at Nex Mall.”
