“I purchased 2 pair of shoes on line they shipped them to the wrong address I called there customer service 3 times first waited 20 minutes second 45 minutes third 30 minutes no one answered the most terrible customer service I have ever experienced plus they never credited my account will never do business with them again.
order # 25604511”
“I ordered skechers from internet on original site..
Product was 96$ ..delivery 2-7 days.
After 14 days I have no product..after horrible contact with costumer service..they "suggested" to contact local UPS..I asked for money back that I am no longer interested ..and was informed again that "they are out for delivery "..
No product..no money..”
“I ordered 7pieces if clothing from skechers on April 3. It is now May 13 and i have not received my order. Customer service does not answer their phones and when i email them they tell me when they hear where my order is they will be in contact with me. But a month and a half later nothing !!!! Yet they have my money and wont give me a refund. I am so frustrated and they are not willing to help me”
“This is to inform you that in last November I bought a shoe worth Rs. 6000 from your store and it's been hardly 5 months and the quality of shoes started deteriorating.
The shoe is tearing out from everywhere and now I am totally disappointed with the well known and trusted SKECHERS Brand is this the quality of shoes you give it to customer's by charging high prices.
Seriously this is my very serious concern and issue which I am facing with your poor quality shoes. It's my humble request kindly look into this matter and do the needful ASAP.”
“2nd pair of "slip resistant " shoes this month, at $70 a pair, that were NOT slip resistant and I have bruises on my arm and knees from trusting Skechers DONT ADVERTISE SLIP RESISTANT IF ITS NOT TRUE!!”
“I have been a fan of skechers in the past and have bought many shoes which generally last 12 months in general use. However a pair i purchased from them in March have developed a hole directly over my big toe, in less than 2 months general use. Customer support have deemed this is wear and tear. In 2 months!!! I expect shoes to last considerably longer than 2 months, and so will now be looking elsewhere for my shows.
Poor quality!!”
“Every pair of sneakers and boots that I bought from Skechers have totally disintegrated within 30 days of normal walking cheap workmanship… Extremely overly priced I encourage anybody who’s considering this type of shoe to avoid you’re wasting your money”
“I bought these shoes just about 6 months ago. I have the walking shoe.
I have tripped so many times!
I'm 83 & an exerciser. Due to being an avid exerciser I have NOT fallen!
But these are going to Goodwill tomorrow!”
“Uncomfortable shoe after wearing a while hurts my top area of foot meant to be air light which it is but dam my feet hurt although fits my foot perfectly”
“Bought a pair of waterproof hiking boots. Second day I was out in the rain and my feet got soaked. Worthless boots. Sorry I bought them. Wrote to customer service and never heard back.”
“Associate (Rachel) in Humble store was extremely friendly helpful and attentive! The shoes I wanted were not available . She called another store and having them ship to me.
She went above and beyond!
Thank you Rachel”
“We purchased our 4 year old son a pair of Skechers which lasted less than a month. The quality isn't there and customer service is unavailable. The response from their customer service team is 'we do not have replacements'. I really had higher expectations for such a large company.”
“I have been buying sketches work shoe for 5 or 6 years now at 3 pairs a year. The reason I got so hooked on these shoes is 2 reasons. 1. The memory foam was very cushy.i would sink so far that even underneath my toe joints had support. 2. The EE size was perfect. My feet spread when I stand and anything narrower than their EE was tight. Now you have taken all that was good and changed it. The cushion is thinner and the EE is NOT EE.”
“20 years ago I bought a pair of the Skechers Mary Jane shoes. Loved them! I bought a pair of boys camo Skechers for my grandson. Bought them for his birthday a month ago. The Velcro broke off. My grandson tripped and hit his head on the desk at school. The shoes are in the trash. Never buying sketchers again. Wal-Mart shoes lasted longer.”
“Hope less quality I bought shoes 3 years before of rs 10000/- started wearing 18 months before and with in the month both side soule are out wearing it by sticking feviquick. Not at all worth buying this brand”
“If I could give I stars I would. Purchaes a pair of sketchers with bungee cord laces, the right shoe bungee cord lace was way too loose and could not wear shoes my foot would slip out every time I took a step. The right shoe also seems wider than the right. Two weeks later I went to take them back and switch for another pair and they said I would have to contact sketchers they can not take them back. I jumped threw hoops and sent pic and all they will do is give me a 35% off coupon to buy another pair. Buyer Be Ware they dont stand behind their waranty. I will nver buy another pair again they are cheap junk.”
“I bought a pair of skechers a few years back. Within a few months they started separating (sole from base shoe), within 8 months they had become unwearable. Unfortunately skechers appear to be a triumph of marketing over quality (like many highly marketed brands). I will never ever buy another pair of shoes from this company, and I would recommend that nobody else buys shoes of this brand.
It comes down to a truism - if manufacturers produce good quality products that people want to buy, they don't need to spend money advertising it. Skechers spend a lot of money advertising. Unfortunately in this case it appears to mean shoddy products”
