“I bought those Garza-Gervin Slip-ins (£95) in a Skechers shop in March. At first they were very comfortable but after 2 and half months the heel panel of both shoes are already damaged/worn out resulting of getting painful blisters! I waited until my heels were no longer blistered and tried them on again yesterday resulting again of 2 nasty blisters!
I can’t use those shoes anymore.
Very disappointed!”
“****Many years ago Skechers made a slip on with a stretchy insert around the faux laces and the entire ankle area. The ones they make today do not work for people with a high instep. There is no stretch in the lace area to insert a high instep. I know of many people who cannot wear the slip ons because of this flaw. Sketchers, please fix. My old ones are falling apart after years of use and I would like some new ones. (the ones I have are sn22722 168-1 frrom 12, 2016 ) Thank you”
“Skechers of Morris Plains, NJ;Store No. 0923: A store employee named Carlos (employee no. 128938) helped me with my purchases. Carlos was very friendly and polite. He patiently listened to my detailed description of the shoe I was looking for. He walked me to the store area with shoes such as I described and brought me two slightly different pairs of shoes for me to try on. Both pairs fit well and were exactly what I described to Carlos. After trying on both pairs of shoes, I asked Carlos to please sell both pairs to me. I thanked Carlos for his excellent, friendly, and informative service.
I believe that Carlos is the kind of employee that any Skechers store would be very happy to have in their employ.”
“I purchased pair sandals . Was not happy when I got home . When I returned to shop assistant actually wanted my card to feel like at then full name PC house number village all in front of just anyone where us my protection privacy and their was me thinking I had to keep things private . Never again skechers terrible sevice . When you go m&s next sainsbury anyone just put Yr card in . I'm pretty sure I look presentable. Why invade my privacy like that .”
“Darryl from the West Babylon store was extremely helpful. He is very knowledgeable about the products. He is kind and courteous. Darryl is definitely an asset to your organization. I hope you will give him a raise…. he deserves it! Also the store is beautiful.”
“Unfortunately the Sketcher’s in Throggs Neck doesn’t fulfill the sale prices when there’s a return. The manager doesn’t inform the customer that if there isn’t a size and an online order is requested, the customer is stuck with the original price for the second pair, even though it’s a second pair. The manager just argues with the customer. The manager was also the only person working, managing the register and looking up sizes. The attention at best was poor since she was talking to a friend and kept minimal communication with customers.”
“I love sketchers and 90% that I wear are sketchers. BUT had the worst experience with the sketchers massage sandals. They really ruined my 3 day cruise to Bahamas. I wore them and at the end of the day felt terrible back and neck pain. It was like wearing 2 pieces of hard unbearable plastic on my feet. TERRIBLE!!”
“I called into sketchers at Dalton Park as I have been Happy with my purchases before and Naomi helped me find just the right pair she wasn't pushy at all but helped me find my size in a few pairs till I found the right pair. She is a great asset to the company .”
“I contacted Customer Services after receiving a delivery- the automatic email response said that they would respond within 3 days. It is now well over a week and I have still received no response, despite two chase up emails being sent.”
“I called into the Sketchers Outlet Store in Queen Creek, AZ.
I spoke to Jason who went out of his way to find the perfect court shoes for pickleball.
He even went to the rack to make sure they had the shoes in my size and put them up front. I was on my phone looking up the shoe he found for me . It was exactly what I wanted. Just played pickleball and the shoes were perfect!
When I went to the store, Terry pulled the shoes out from under the desk, helped me with other shoes and made everything easy.”
“The heel, Ultra supportive the cloth, the worst quality I have not even had these shoes for a month and they are already ripped at $100 a piece I will not buy them again”
“I received a coupon for 20% off my first online order, I place the order and forgot to enter the coupon code. tried to cancel the order and could not. called the 800 number and it was answered by a recorded advertisement. chatted with a customer service rep and she said the code was invalid because the sandals I purchased were already on sale. the coupon did not state that. then she said there was very "small window" in which I could cancel my order and she was now unable to do so. I will be returning the sandals and never shop at Skechers again, if this is the type of company they are then I don't want to give them my business.”
“I haven't tried the shoe, but I probably won't now because of your, "stab in the face" advertising on YouTube. I'm tryin to learn something here and all of a sudden I get this commercial for these shoes in my face that I didn't ask for.”
“I bought a pair of Skechers and not even a month after I had them the soles were coming off when I try to take them back to the store the manager threatened me with violence and I can't get a hold of anybody at the corporate office”
