SLRHut Reviews

Name: SLRHut
Rating: 4.17

4.2 Rating 300 Reviews

80 %

of reviewers recommend SLRHut

Company Reviews

Questions

Metrics

4.2

Based on 300 reviews


Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 87%
Accurate And Undamaged Orders	Greater than 93%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	3.5 out of 5

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SLRHut 1 star review on 9th December 2021

Matthew G Jones

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“fantastic price !!!The best deal I could find . brilliant communication”

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Posted 5 years ago

“Great service. Items as described... delivered quickly. Thanks”

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Posted 5 years ago

“Cheaper than other shops and fast delivery”

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Posted 5 years ago

“Great price, but strange ordering process having to phone to have the order processed? It maybe just so they can try and sell additional products? Once processed which took 8 days (over new year as ordered on Boxing Day) it only took 4 days to arrive from USA. Would use them again, but a better order process would massively improve the customer experience and service.”

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Posted 5 years ago

“Very very happy good service”

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Posted 5 years ago

“I spent time reading reviews on the SLR Hut website before deciding to place an order with them. I too though some of the deals were too good to be true. Turns out they are and then some! I placed my order on line then followed up with a call to confirm the order as requested and i spoke to a guy called John, he went through the order,dicussed options and taylored it to my needs! Could'nt have been more helpfull ! The order was placed on the 21st Dec and it arrived at 12.30pm christmas eve!! From the states!! ( i live in the UK). Now thats what call service!! Thanks SLR HUT.”

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Posted 5 years ago

“Hi, fantastic service and we even received a follow up call after we placed the order. Very efficient and excellent product. Would recommend.”

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Posted 5 years ago

“Good product (thank you Canon) at a great price (thank you slr hut. Their online ordering system is absurd. Once I placed the order I received an email telling me I had to phone them to "process my order". RIDICULOUS. I phoned 5 timres but could not get through. I emailed to ask what had to be processed and received an equally stupid response from their Customer Service rep saying the order would take 2 days to process and not answering my questions. Patheric. A pity they can't make the online ordering as straightforward as their competition. I now have to buy a new camera but I am put off using them again.”

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Posted 5 years ago

“Great service staff fantastic help quick delivery”

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Posted 5 years ago

“I ordered the Sony MC2500 bundle and it got delivered. Everything exactly as i ordered it.”

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Posted 5 years ago

“Excellent service”

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Posted 5 years ago

“Great price and great personal service.”

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Posted 5 years ago

“yes ive received my order eventually thank you”

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Posted 5 years ago

“Delivered b4 time, very good service”

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Posted 5 years ago

“Very prompt and efficient delivery.”

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Posted 5 years ago

“Outstanding fast service, item arrived days before expected. Beats all other suppliers on price. Extremely helpful on the telephone.”

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Posted 5 years ago

“The Nikon Coolpix P00 is a present to myself for Christmas and it has not been a disappointment. Firstly SLRHut's price was £80 cheaper than Amazon, no more said. I had not realised that SLRHut was an American company, but not to worry my Nikon Coolpix P900 arrived on time with an excellent tracking service. Very impressed with professional service and attention to detail. Will buy from SLRHut again.”

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Posted 5 years ago

“Great service”

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Posted 5 years ago

“Great customer service and even better prices”

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Posted 5 years ago

“Very good delivery and price”

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Posted 5 years ago

SLRHut is rated 4.2 based on 300 reviews