Soufeel Reviews

Name: Soufeel
Rating: 3.61

3.6 Rating 902 Reviews

65 %

of reviewers recommend Soufeel

Company Reviews

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Metrics

3.6

Based on 902 reviews

Shipping & Delivery
Delivery Methods	Postal Service
Average Delivery Time	Over 7 Days
On-time Delivery	Greater than 78%
Accurate And Undamaged Orders	Greater than 94%
Customer Service
Communication Channels	Email, Live Chat, Telephone
Queries Resolved In	6 - 12 Hours

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Soufeel 5 star review on 13th September 2025

Robert

Anonymous

Soufeel 1 star review on 26th March 2025

Neil MacHenry

Soufeel 5 star review on 20th January 2025

Sara

Anonymous

Anonymous // 01/01/2019

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“I am very grateful for the quick and kind customer service interaction. They provided thoughtful service, support and direction. I was very pleased.”

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Posted 11 months ago

“Horrible customer service bad experience do not buy! 0%”

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Posted 11 months ago

“I am truly grateful for having Soufeel assisting me throughout my order. I had hiccups with uploading my pictures but was assisted & guided patiently by providing new link. I even made a bad choice of pictures & eventually was not happy. I was offered to upload new pictures at only a small handling fee. I al truly grateful for all the help, patience & professionalism rended to me. Thumbs up Soufeel.”

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Posted 1 year ago

“Fast response to my issue and quick resolution”

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Posted 1 year ago

“Amy has been very helpful, replying to my emails in a timely manner, offering useful troubleshooting tips and resolving my issue.”

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Posted 1 year ago

“I ordered the music box for my Son birthday we share the love of one song Firstly it was smaller than I imagined but it is absolutely beautiful it will go somewhere in his house without being to cumbersome It's gorgeous made I can recommend this company for their individuality and will order again thank you so very much”

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Posted 1 year ago

“The item ordered is nothing like what is advertised. It's an absolute disgrace and con.”

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Posted 1 year ago

“Poor customer service. It took longer expected to receive my items. I ordered the Spotify keychain and it had the wrong song. I contacted them and was basically told to do it myself and that I would have to pay for it. I received back and forth emails no one even sorted to replace the item with the right song but gave me instructions on how to do it myself but I would hang to pay for it. I felt mislead with what they can do and the fact that no one wanted to fix the issue on their end. I do not recommend at all.”

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Posted 1 year ago

“I received my order after several weeks. It is not good quality. The gift box I paid extra for was crushed and useless. The music sounds awful. I paid extra for good sound. The sound is ruffled and static sounding. I would not recommend this product.”

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Posted 1 year ago

“I ordered the song that you could put in a case and put it on the fridge.Everything worked out good, so sounds great and she was surprised and I was happy.The company did a great job of picking the song that you want and making sure they work properly.Thank you”

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Posted 1 year ago

“the product i received ( fridge music magnet) was a big hit for the wife came on time and she loved it, music loud enough an looks great . thanks. Dan B.”

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Posted 1 year ago

“I usually keep my thoughts to myself, but I had to say something this time. This company totally scammed me out of my investment and then disappeared. Thankfully, AMDARK LIMITED ** COM came to the rescue and got me a full refund. If anyone else has been scammed by them, definitely contact AMDARK for help!”

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Posted 1 year ago

“Partner was made up with hes gift”

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Posted 1 year ago

“When this organization's assurances of safety and wealth turned out to be hollow, my financial world fell apart. I was devastated when my entire financial wealth became unreachable due to a terrible account freeze. I felt defeated, crushed by annoyance and despair. Fortunately, TREBLESLTD*COM emerged as a rescue alternative. My possessions were painstakingly restored by their skilled specialists, giving me back control over half a million dollars.”

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Posted 1 year ago

“I can make my loved one feel happy seeing her smile when I give it to her”

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Posted 1 year ago

“product not suit for purpose, was delivered broken and 10 days late. I have asked for a refund and the subpar customer service has the effrontery to offer me a $3 refund on a $30.27 product. This company is shabby, work ethic shabby and are pretty much fraudulent. I would not recommend to anyone. Please for those reading use any other company that exists on this earth you will get a better service.”

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Posted 1 year ago

“Over a month later and still no delivery. Company won’t help whatsoever, they only offer half of the shipping cost as a refund. Beware. Product comes from China and the shipping company is a weird company with weird tracking. 100% dissatisfied”

Soufeel 1 star review on 9th January 2025

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Posted 1 year ago

“Recently, I faced a horrible experience of being scammed by a company, and I felt completely hopeless about getting my money back. During my search for assistance, I found AMDARK LIMITED ** C0M. They have a wonderful team that is committed to helping me reclaim my lost funds.”

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Posted 1 year ago

“AMAZING! Amy was unreal in helping me with a replacement item. I ordered 2 things from soulfeel, and both came in timely. Although I needed a replacement for one, they answered me quickly and sent me a new item with no hassle and no fee! I'm forever a customer! Support the little guys!!! Thank you so much Amy! So kind and so helpful!”

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Posted 1 year ago

“Very good service!”

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Posted 1 year ago

Soufeel is rated 3.6 based on 902 reviews