Soufeel Reviews

Name: Soufeel
Rating: 3.61

3.6 Rating 906 Reviews

65 %

of reviewers recommend Soufeel

Company Reviews

Questions

Metrics

3.6

Based on 906 reviews

Shipping & Delivery
Delivery Methods	Postal Service
Average Delivery Time	Over 7 Days
On-time Delivery	Greater than 78%
Accurate And Undamaged Orders	Greater than 94%
Customer Service
Communication Channels	Email, Live Chat, Telephone
Queries Resolved In	6 - 12 Hours

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Soufeel 5 star review on 13th September 2025

Robert

Anonymous

Soufeel 1 star review on 26th March 2025

Neil MacHenry

Soufeel 5 star review on 20th January 2025

Sara

Anonymous

Anonymous // 01/01/2019

Filter: Rated 5 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Very cute job! Looks very neat and put together! I loved it”

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Posted 5 years ago

“When i emailed them they contacted me within 24hours To let me know about my item my sister was happy with the lamp cause it was for her birthday. Price was brilliant.”

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Posted 5 years ago

“Had difficulties with order but was helped out fast and easy. Tracy worked with me very well. Satisfied customer.”

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Posted 5 years ago

“Great support”

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Posted 5 years ago

“Helped me with a query very fast!”

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Posted 5 years ago

“It’s very pretty my sister loved it.I have a few friends that wants to order some globe”

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Posted 5 years ago

“I was quite impressed by the photo blanket, the photo print and quality are very nice. It was a gift for my mom and she was really happy with it. It was for Christmas and came a little bit late but not long after Christmas”

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Posted 5 years ago

“High quality product”

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Posted 5 years ago

“Excellent communication on process and delivery. The product is better than expected, Would I recommend ordering from this company/products. 100% yes.”

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Posted 5 years ago

“Ordered 3 x Puzzle cubes for friends and Family this Christmas, which they all loved and were a fantastic sticking filler. I ordered them from the UK in the middle of December and they still arrived before Christmas (on Christmas Eve!). Thankyou so much for offering such a great product and getting it to me as quickly as you did from the US.”

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Posted 5 years ago

“I thought you did an excellent job on my husbands wallet with our pictures and verse”

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Posted 5 years ago

“Fast and efficient communication.”

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Posted 5 years ago

“I ordered a personalized sequin pillow. For the price, I could not be happier. It turned out great! The shipping did take a bit longer than expected.”

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Posted 5 years ago

“My order was shipped on time. Although there was a delay in delivery, it was NOT the fault of Soufeel, it was the post office that caused the delay. Once I reached out to Tracy in customer service my problem was resolved & my package arrived rather quickly. Tracy was helpful & kept me informed. My products arrived & are absolutely perfect! I will be giving these as gifts & am super excited for my friends to get them. Thank you Soufeel for the quality products & most of all, for the terrific customer service that I received!”

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Posted 5 years ago

“Photo and personalised message engraved dog tag necklace, I was amazed at how good they were, the engraved photos looked amazing, the message was exactly what I had asked for and the chain was a good chunky one of good quality, I lost my husband 2 years ago, and thought my 2 eldest grandsons, who are young adults, would like a photo of their grandad, they were both blown away by them, they loved them as much as I did, thank you so much.”

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Posted 5 years ago

“Merchandise was fabulous and beautiful..”

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Posted 5 years ago

“My kids got their pets’ faces on their socks for Christmas. They took a little while to come in, but I ordered them quickly. The kids love them and say they are really comfortable. I would buy from Santa Socks again. Tip: Order a bigger size because the image distorts the more you stretch the socks.”

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Posted 5 years ago

“Very responsive in answering you back, items were lovely, I would buy from soulfeel again, photos on the dog tags and the heart were lovely,”

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Posted 5 years ago

“Quality merchandise and speedy delivery, fair pricing, had a wonderful Christmas thanks to you. MERRY CHRISTMAS..”

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Posted 5 years ago

“Thank you vers much réaly Nice”

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Posted 5 years ago

Soufeel is rated 3.6 based on 906 reviews