Soufeel Reviews

Name: Soufeel
Rating: 3.67

3.7 Rating 877 Reviews

67 %

of reviewers recommend Soufeel

Company Reviews

Questions

Metrics

3.7

Based on 877 reviews

Shipping & Delivery
Delivery Methods	Postal Service
Average Delivery Time	Over 7 Days
On-time Delivery	Greater than 78%
Accurate And Undamaged Orders	Greater than 94%
Customer Service
Communication Channels	Email, Live Chat, Telephone
Queries Resolved In	6 - 12 Hours

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Soufeel 5 star review on 13th September 2025

Robert

Anonymous

Soufeel 1 star review on 26th March 2025

Neil MacHenry

Soufeel 5 star review on 20th January 2025

Sara

Anonymous

Anonymous // 01/01/2019

Filter: Rated 5 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Received the beautiful necklace l ordered, was a little late but on time for Christmas. Well presented in box and gift bag. I will definitely be shopping with Soulfree again. Yours sincerely Rebecca ó”

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Posted 4 years ago

“The diamond are of my niece and my parents thank you for being prompt and very helpful if I had a question about my order. Thanks again sharon wagner @ vicky emry”

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Posted 4 years ago

“I am happy with the necklace I purchased and how it was packaged. Tracy was great in customer support - very responsive to my emails.”

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Posted 4 years ago

“Perfectly done! And a great customer service.”

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Posted 4 years ago

“They are amazing and I’m so happy with the product, they made sure I was happy and went above and beyond to make sure i was satisfied.”

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Posted 4 years ago

“beatiful watch indeed , delivered on time and proper customer service. they respond on time”

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Posted 4 years ago

“Tracy was so helpful and kind with all my questions, she made the whole experience great! Exceptional customer service. I will shop with them again!”

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Posted 4 years ago

“I love my personalised gifts there ace & delivered very quickly x”

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Posted 4 years ago

“Excellent product... also had an issue with customs charges invoice these also got back to me when I asked about this and also received refund for these charges.... could not be happier .. Lee”

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Posted 4 years ago

“Think wife gunna love it thank you its beautiful”

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Posted 4 years ago

“Great customer service!”

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Posted 4 years ago

“Tracy was very helpful💕💕”

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Posted 4 years ago

“I have not yet received my order so I can not review the products yet, but I had to contact customer service and I received excellent customer service. My issue was handle quickly and professionally with no issues amd really appreciate the great customer service I received.”

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Posted 4 years ago

“Wonderful product. Fast delivery would definitely use again”

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Posted 4 years ago

“Made up with my purchase, took bit longer with way post is, but when contacted was very helpful.”

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Posted 4 years ago

“The person I worked with was super helpful and replied quickly. It was a good experience.”

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Posted 4 years ago

“I ordered this and it got lost, after speaking to the customer service team they were able to sort my issues with ease and speed! i would definitely purchase again :)”

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Posted 4 years ago

“Beautiful. Love what I ordered. Thank you SoulFeel. I will definitely recommend you to my friends and family.”

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Posted 4 years ago

“The product is absolutely amazing !!! My custom made keychains look great !!”

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Posted 4 years ago

“The product is absolute amazing. I am so pleased with it and i hope my mom and dad are when they get it for christmas!”

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Posted 4 years ago

Soufeel is rated 3.7 based on 877 reviews