Soufeel Reviews

Name: Soufeel
Rating: 3.68

3.7 Rating 862 Reviews

67 %

of reviewers recommend Soufeel

Company Reviews

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Metrics

3.7

Based on 862 reviews

Shipping & Delivery
Delivery Methods	Postal Service
Average Delivery Time	Over 7 Days
On-time Delivery	Greater than 78%
Accurate And Undamaged Orders	Greater than 94%
Customer Service
Communication Channels	Email, Live Chat, Telephone
Queries Resolved In	6 - 12 Hours

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Soufeel 1 star review on 26th March 2025

Neil MacHenry

Soufeel 5 star review on 20th January 2025

Sara

Soufeel 1 star review on 9th January 2025

Arturo Verduzco

Anonymous

Anonymous // 01/01/2019

Filter: Rated 5 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“They are very responsive, Helpful, and polite...not to mention the quality of the product is top notch. I will spread the word to my friends and family for sure..”

Helpful Report

Posted 4 years ago

“After ordering 2 necklaces and realizing I had made a mistake ,Miss Tracy help through the entire process in adding to my order,and to correct my mistake ,very helpful through the entire order . Thank you so very much. C.Alexander”

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Posted 4 years ago

“Tracy is an excellent representative. She help me so much with everything.”

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Posted 4 years ago

“absolutely love my charm , ive had over 2 yrs now zn still like new and engraving still like new , unlike my panforas which the writin comes off after a couple of month !”

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Posted 4 years ago

“Great help love y'all services”

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Posted 4 years ago

“I ordered a man bracelet for my husbands Father’s Day present from our kids.It did arrive the day after but I had excellent communication and product amazing!They never promised it would arrive for Father’s Day so I give 5 stars as in their communication you can tell how passionate they are about their gifts.”

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Posted 4 years ago

“Amazing company ordered my personalised dog chain for my Fiance for our 1st year anniversary recived it this morning a lot earlier than it said should have been here 3rd or 5th of june was good quality and looks great will defo be ordering again 😄”

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Posted 4 years ago

“Totally loved the engraved necklaces i bought as presents and have now ordered other personallised gifts . Totally recommend this site”

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Posted 4 years ago

“I ordered 2 bracelets for mothers day for my 2 sis in laws they absolutely loved them great quality and all thanks I will def be buying more soon”

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Posted 4 years ago

“Cherry was amazing, she helped me find my order and said when I get my order.”

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Posted 4 years ago

“Received my photo watch , it's absolutely beautiful & great price”

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Posted 5 years ago

“Super helpful and responsive when i made a mistake on my order highly recommend!”

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Posted 5 years ago

“Customer service is so quick and amazing I love itttttt”

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Posted 5 years ago

“Tracy was amazing she helped right away and told when I’ll receive order.”

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Posted 5 years ago

“Very helpful great service, allowed me to change my shipping address twice for two different packages I love how they are constantly emailing me and keeping me up to date.”

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Posted 5 years ago

“i recently put the wrong shipping address for a order and when asked , it was instantly changed . definitely will be ordering again”

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Posted 5 years ago

“I am extremely pleased with my necklace and how it makes me feel closer to my beloved mother, thank you Soulfeel x”

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Posted 5 years ago

“Soufeel has amazing customer service and amazing items that you can purchase. Such an amazing app so thankful to have found this!!!”

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Posted 5 years ago

“I love Soufeel all the items on the app and its at a great price. Anybody can afford to purchase any custom item. I been order from the app for years now, it’s amazing. It doesn’t take long for u to receive the item either. The customer service is awesome. When u make a mistake on an order, u can contact them immediately and they will get right back to right away and make sure u are good with the order. It only takes a few days for u to revive ur purchase. It’s no long wait time.”

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Posted 5 years ago

“Everything was great! Good service!”

Helpful Report

Posted 5 years ago

Soufeel is rated 3.7 based on 862 reviews