Soufeel Reviews

Name: Soufeel
Rating: 3.61

3.6 Rating 911 Reviews

65 %

of reviewers recommend Soufeel

Company Reviews

Questions

Metrics

3.6

Based on 911 reviews

Shipping & Delivery
Delivery Methods	Postal Service
Average Delivery Time	Over 7 Days
On-time Delivery	Greater than 78%
Accurate And Undamaged Orders	Greater than 94%
Customer Service
Communication Channels	Email, Live Chat, Telephone
Queries Resolved In	6 - 12 Hours

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Soufeel 5 star review on 13th September 2025

Robert

Anonymous

Soufeel 1 star review on 26th March 2025

Neil MacHenry

Soufeel 5 star review on 20th January 2025

Sara

Anonymous

Anonymous // 01/01/2019

Filter: Rated 5 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Totally loved the engraved necklaces i bought as presents and have now ordered other personallised gifts . Totally recommend this site”

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Posted 6 years ago

“I ordered 2 bracelets for mothers day for my 2 sis in laws they absolutely loved them great quality and all thanks I will def be buying more soon”

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Posted 6 years ago

“Cherry was amazing, she helped me find my order and said when I get my order.”

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Posted 6 years ago

“Received my photo watch , it's absolutely beautiful & great price”

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Posted 6 years ago

“Super helpful and responsive when i made a mistake on my order highly recommend!”

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Posted 6 years ago

“Customer service is so quick and amazing I love itttttt”

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Posted 6 years ago

“Tracy was amazing she helped right away and told when I’ll receive order.”

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Posted 6 years ago

“Very helpful great service, allowed me to change my shipping address twice for two different packages I love how they are constantly emailing me and keeping me up to date.”

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Posted 6 years ago

“i recently put the wrong shipping address for a order and when asked , it was instantly changed . definitely will be ordering again”

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Posted 6 years ago

“I am extremely pleased with my necklace and how it makes me feel closer to my beloved mother, thank you Soulfeel x”

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Posted 6 years ago

“Soufeel has amazing customer service and amazing items that you can purchase. Such an amazing app so thankful to have found this!!!”

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Posted 6 years ago

“I love Soufeel all the items on the app and its at a great price. Anybody can afford to purchase any custom item. I been order from the app for years now, it’s amazing. It doesn’t take long for u to receive the item either. The customer service is awesome. When u make a mistake on an order, u can contact them immediately and they will get right back to right away and make sure u are good with the order. It only takes a few days for u to revive ur purchase. It’s no long wait time.”

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Posted 6 years ago

“Everything was great! Good service!”

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Posted 6 years ago

“Very helpful and very fast thank you”

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Posted 6 years ago

“Customer Service is fast and they are very nice and ensure you are taken care of !”

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Posted 6 years ago

“They answered me really fast and in a very helpful way when I was confused and nervous!!”

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Posted 6 years ago

“Helped me with zip code change”

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Posted 6 years ago

“Helped me”

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Posted 6 years ago

“Great service!”

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Posted 6 years ago

“Great service”

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Posted 6 years ago

Soufeel is rated 3.6 based on 911 reviews