Soufeel Reviews

Name: Soufeel
Rating: 3.67

3.7 Rating 870 Reviews

67 %

of reviewers recommend Soufeel

Company Reviews

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Metrics

3.7

Based on 870 reviews

Shipping & Delivery
Delivery Methods	Postal Service
Average Delivery Time	Over 7 Days
On-time Delivery	Greater than 78%
Accurate And Undamaged Orders	Greater than 94%
Customer Service
Communication Channels	Email, Live Chat, Telephone
Queries Resolved In	6 - 12 Hours

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Anonymous

Anonymous // 01/01/2019

Filter: Rated 5 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Amazing products at affordable prices and crisp photos. Long lasting - you won't regret doing business with them!”

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Posted 5 years ago

“They have helped me get my phone case replaced due to it being cracked while it was being delivered”

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Posted 5 years ago

“Good service”

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Posted 5 years ago

“I had Tracy from Soufeel assist me when my order was not delivered to me but somewhere else... She listened to what I had to say and had a new order re-shipped to me. It was a present for my sister with personalized charms and it meant a lot that she looked after me right away. Much appreciated!”

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Posted 5 years ago

“Good store i love this app i will always order from you guys ..👌🏻”

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Posted 5 years ago

“My address was wrong on my order, it was corrected immediately. I am very appreciative of the excellent customer service and look forward to receiving my product”

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Posted 5 years ago

“My husband was very happy. There was a problem with the address, but they solved and made me feel safe with my order.”

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Posted 5 years ago

“I would definitely recommend soufeel for all your memorial needs and accessories..if there's something incorrect they gladly replace with no hassle..I will definitely purchase more items from soufeel in the future..truly recommend 😁”

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Posted 5 years ago

“Can’t fault the service one bit no complications they want to make the customers happy. 5*”

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Posted 5 years ago

“First time ordering and I can honestly say Soufeel has a great selection of a variety of things. The app is also user friendly so anyone can go on there and order something nice for themselves or loved ones!!!”

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Posted 5 years ago

“Amazing service. Very nice staff.”

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Posted 5 years ago

“My necklace broke After i got it for a like a few days I contacted them and they sent me a new one really makes me happy!”

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Posted 5 years ago

“Well my package got lost I believe, but customer service we're so helpful and they replaced my order! I just know my order is gonna be beautiful!! I recommend them 100%”

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Posted 5 years ago

“On the site it said final work as in spelling, ect... I was able to changed a misspelled word in a matter of hours! She helped as soon as they were able to read my email! This is my 2nd time ordering from them and it definitely wont be my last! Thank you all sooo much! It's a Birthday gift and I know she'll love it!”

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Posted 5 years ago

“Fabulous photo charms, bought 2 bracelets for presents and had to get one for myself, beautiful charms, initial rings and name pendants excellent service and would highly recommend!”

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Posted 5 years ago

“I appreciate everything you guys did for me I would like to give a special thank you to Tracy for everything that she has did for me I appreciate it so much 🤞🏽!”

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Posted 5 years ago

“After an issue with our order, soufeel resolved this by replacing our item and the service was fantastic! Special thanks to Tracy.”

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Posted 5 years ago

“Great customer service! Great product”

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Posted 5 years ago

“I put in the wrong address for my order and they fixed it with not a It ,and , or but ! Thank you soufeel”

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Posted 5 years ago

“Customer service responded same day of me sending in a request!! Very friendly staff and smooth process. Thank you! 5/5 :)”

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Posted 5 years ago

Soufeel is rated 3.7 based on 870 reviews