Soufeel Reviews

Name: Soufeel
Rating: 3.61

3.6 Rating 901 Reviews

65 %

of reviewers recommend Soufeel

Company Reviews

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Metrics

3.6

Based on 901 reviews

Shipping & Delivery
Delivery Methods	Postal Service
Average Delivery Time	Over 7 Days
On-time Delivery	Greater than 78%
Accurate And Undamaged Orders	Greater than 94%
Customer Service
Communication Channels	Email, Live Chat, Telephone
Queries Resolved In	6 - 12 Hours

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Soufeel 5 star review on 13th September 2025

Robert

Anonymous

Soufeel 1 star review on 26th March 2025

Neil MacHenry

Soufeel 5 star review on 20th January 2025

Sara

Anonymous

Anonymous // 01/01/2019

Filter: Rated 5 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Fabulous photo charms, bought 2 bracelets for presents and had to get one for myself, beautiful charms, initial rings and name pendants excellent service and would highly recommend!”

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Posted 6 years ago

“I appreciate everything you guys did for me I would like to give a special thank you to Tracy for everything that she has did for me I appreciate it so much 🤞🏽!”

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Posted 6 years ago

“After an issue with our order, soufeel resolved this by replacing our item and the service was fantastic! Special thanks to Tracy.”

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Posted 6 years ago

“Great customer service! Great product”

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Posted 6 years ago

“I put in the wrong address for my order and they fixed it with not a It ,and , or but ! Thank you soufeel”

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Posted 6 years ago

“Customer service responded same day of me sending in a request!! Very friendly staff and smooth process. Thank you! 5/5 :)”

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Posted 6 years ago

“Lovely charm and great picture quality. Defiantly be ordering again.”

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Posted 6 years ago

“Very happy”

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Posted 6 years ago

“I love the customer service !!!!! Great quality stuff !!!! Definitely highly recommend!!!! 🔝🔝🔝”

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Posted 6 years ago

“I love the customer service”

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Posted 6 years ago

“I love the customer service”

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Posted 6 years ago

“i was worried my package was taking too long, and when i emailed them for assistance, i received a very helpful email! :)”

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Posted 6 years ago

“Soufeel are a pleasure to deal with their products are amazing and so beautiful”

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Posted 6 years ago

“Great customer service. Always helpful”

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Posted 6 years ago

“Always very helpful. Great customer service”

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Posted 6 years ago

“I got my order they way I wanted it to be. Thanks a lot. I would recommend this app to everyone.”

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Posted 6 years ago

“Customer service is really nice and friendly”

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Posted 6 years ago

“Customer service is really nice and helpful”

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Posted 6 years ago

“Customer service is excellent, delivery was on time, all issues solved with no problems. Definitely be shopping here again. :)”

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Posted 6 years ago

“Helped me get the perfect gift for a special person.”

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Posted 6 years ago

Soufeel is rated 3.6 based on 901 reviews