Soufeel Reviews

Name: Soufeel
Rating: 3.68

3.7 Rating 862 Reviews

67 %

of reviewers recommend Soufeel

Company Reviews

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Metrics

3.7

Based on 862 reviews

Shipping & Delivery
Delivery Methods	Postal Service
Average Delivery Time	Over 7 Days
On-time Delivery	Greater than 78%
Accurate And Undamaged Orders	Greater than 94%
Customer Service
Communication Channels	Email, Live Chat, Telephone
Queries Resolved In	6 - 12 Hours

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Soufeel 1 star review on 26th March 2025

Neil MacHenry

Soufeel 5 star review on 20th January 2025

Sara

Soufeel 1 star review on 9th January 2025

Arturo Verduzco

Anonymous

Anonymous // 01/01/2019

Filter: Rated 5 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“I love the customer service”

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Posted 5 years ago

“I love the customer service”

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Posted 5 years ago

“i was worried my package was taking too long, and when i emailed them for assistance, i received a very helpful email! :)”

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Posted 5 years ago

“Soufeel are a pleasure to deal with their products are amazing and so beautiful”

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Posted 5 years ago

“Great customer service. Always helpful”

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Posted 5 years ago

“Always very helpful. Great customer service”

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Posted 5 years ago

“I got my order they way I wanted it to be. Thanks a lot. I would recommend this app to everyone.”

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Posted 5 years ago

“Customer service is really nice and friendly”

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Posted 5 years ago

“Customer service is really nice and helpful”

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Posted 5 years ago

“Customer service is excellent, delivery was on time, all issues solved with no problems. Definitely be shopping here again. :)”

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Posted 5 years ago

“Helped me get the perfect gift for a special person.”

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Posted 5 years ago

“Thank you for being so quick to process my order, and it arrived at exactly on Time...The phone case and the pop socket was gorgeous..Unfortunately the pop socket picture fell off and I messaged u guys and the quick response and offered to replace the item for me..Look forward in receiving the pop socket again..Highly recommend u guys..”

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Posted 5 years ago

“i will surely buy from here again”

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Posted 5 years ago

“Great customer service great quality stuff at awesome prices love Soulfeel!!! Fast shipping”

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Posted 5 years ago

“Very great company. I loved how the necklaces turned out. When paint chipped off of one of the necklaces, they sent me a replacement with no hassle. Strongly suggest for any of your jewelry needs.”

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Posted 5 years ago

“Great company!!”

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Posted 5 years ago

“Absolutely amazing company! Product quality is great, order received within 15 days and good customer service”

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Posted 5 years ago

“Awesome! I ordered a watch with a pic I sent them and it turned out great! I highly recommend this company! Customer service is amazing!!! Will use them again!”

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Posted 5 years ago

“I ordered jewellery, and they had a special offer on. This meant I got a free bracelet and earrings. I was amazed at the quality of both, especially the free bracelet. The silver bangle and the little charms were all high quality and perfect. To receive such an amazing free gift was a delightful surprise. The delivery times were on target as they advised. Perfect.”

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Posted 7 years ago

“Best customer service by far. They help any of their customers if they need help with their orders and it makes it so much easier on us with their help. They're truly the best. The Genuine Jewelry they sell are modern, high quality and at a fair prices. I have mainly ordered CHARM BANGLES and NECKLACES but I will also try the PERSONALIZED items and COLLECTIONS.”

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Posted 7 years ago

Soufeel is rated 3.7 based on 862 reviews