Soufeel Reviews

Name: Soufeel
Rating: 3.68

3.7 Rating 862 Reviews

67 %

of reviewers recommend Soufeel

Company Reviews

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Metrics

3.7

Based on 862 reviews

Shipping & Delivery
Delivery Methods	Postal Service
Average Delivery Time	Over 7 Days
On-time Delivery	Greater than 78%
Accurate And Undamaged Orders	Greater than 94%
Customer Service
Communication Channels	Email, Live Chat, Telephone
Queries Resolved In	6 - 12 Hours

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Soufeel 1 star review on 26th March 2025

Neil MacHenry

Soufeel 5 star review on 20th January 2025

Sara

Soufeel 1 star review on 9th January 2025

Arturo Verduzco

Anonymous

Anonymous // 01/01/2019

Filter: Rated 5 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“I’m spite of covid and weather related issues. I got my product in amazing time and it is beautiful. Better than I could’ve hoped for! I will definitely order from here again!”

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Posted 4 years ago

“I am a returning customer! Great prices, beautiful jewelry and other items! I always received my order sooner than expected. Customer service is super friendly and quick responding if you need them for anything. Definitely ordering again in the future.”

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Posted 4 years ago

“It took it a little longer than I expected. And when I received it in the mail my box was ripped. I just knew it was damaged. But when I opened it it was fine charged it up and it was absolutely beautiful my daughter and her husband just loves it. Thank you so much”

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Posted 4 years ago

“The customer service Tracy, really helpful with my order.”

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Posted 4 years ago

“Great customer service! I made an error on my order and had a response from Tracy within 24hrs. The keychain I ordered is really nice. So nice that I ordered another for my mother in-law :)”

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Posted 4 years ago

“The moon globe is very pretty everyone that saw it loved it ty for such a great job , cindy”

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Posted 4 years ago

“Cool little product ... Perfect gift for a friend or secret Santa. Good customer service too.”

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Posted 4 years ago

“I really like it”

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Posted 4 years ago

“I used the chat option through their app and got extremely fast and helpful service! Amazing, highly recommend!”

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Posted 4 years ago

“Good and fast communication help me change my order on time also amazing jewelry”

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Posted 4 years ago

“They change my address”

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Posted 4 years ago

“My package came destroyed and the charms in in it too! But through excellent customer service and support we resolved the issue and I'm getting my charms soon. Hopefully with no damage.”

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Posted 4 years ago

“Very impressive”

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Posted 4 years ago

“Very fast customer service helped me adjust the pic for my order. Can’t wait to see the items I ordered.”

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Posted 4 years ago

“They are amazing and have great customer support”

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Posted 4 years ago

“It was very good and easy”

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Posted 4 years ago

“I really love it”

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Posted 4 years ago

“Great customer service”

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Posted 4 years ago

“Great customer service and very affordable!”

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Posted 4 years ago

“Very helpful and gave me a refund on unwanted item! Thanks”

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Posted 4 years ago

Soufeel is rated 3.7 based on 862 reviews