Soufeel Reviews

Name: Soufeel
Rating: 3.67

3.7 Rating 877 Reviews

67 %

of reviewers recommend Soufeel

Company Reviews

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Metrics

3.7

Based on 877 reviews

Shipping & Delivery
Delivery Methods	Postal Service
Average Delivery Time	Over 7 Days
On-time Delivery	Greater than 78%
Accurate And Undamaged Orders	Greater than 94%
Customer Service
Communication Channels	Email, Live Chat, Telephone
Queries Resolved In	6 - 12 Hours

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Soufeel 5 star review on 13th September 2025

Robert

Anonymous

Soufeel 1 star review on 26th March 2025

Neil MacHenry

Soufeel 5 star review on 20th January 2025

Sara

Anonymous

Anonymous // 01/01/2019

Filter: Rated 5 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“I am very happy with the service that was provided to me, the order arrived on time and the work that was done for my order was very well done”

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Posted 4 years ago

“I received my order & it came broken so I got in touch with the company & they have kindly offered to send a replacement out”

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Posted 4 years ago

“Amazing team work to get this completed before mine and my partners 7 year anniversary. Product is fantastic ☺️”

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Posted 4 years ago

“i love it!! such an amazing gift!”

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Posted 4 years ago

“Love the photo blanket . It was a gift to my sister of her beautiful boxer Ali Beale. Thank you Doreen”

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Posted 4 years ago

“As order, waiting was not that long. All was great!”

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Posted 4 years ago

“Perfect for cute and different gift 🎁😍”

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Posted 4 years ago

“I’m spite of covid and weather related issues. I got my product in amazing time and it is beautiful. Better than I could’ve hoped for! I will definitely order from here again!”

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Posted 4 years ago

“I am a returning customer! Great prices, beautiful jewelry and other items! I always received my order sooner than expected. Customer service is super friendly and quick responding if you need them for anything. Definitely ordering again in the future.”

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Posted 4 years ago

“It took it a little longer than I expected. And when I received it in the mail my box was ripped. I just knew it was damaged. But when I opened it it was fine charged it up and it was absolutely beautiful my daughter and her husband just loves it. Thank you so much”

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Posted 4 years ago

“The customer service Tracy, really helpful with my order.”

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Posted 4 years ago

“Great customer service! I made an error on my order and had a response from Tracy within 24hrs. The keychain I ordered is really nice. So nice that I ordered another for my mother in-law :)”

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Posted 4 years ago

“The moon globe is very pretty everyone that saw it loved it ty for such a great job , cindy”

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Posted 4 years ago

“Cool little product ... Perfect gift for a friend or secret Santa. Good customer service too.”

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Posted 4 years ago

“I really like it”

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Posted 4 years ago

“I used the chat option through their app and got extremely fast and helpful service! Amazing, highly recommend!”

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Posted 4 years ago

“Good and fast communication help me change my order on time also amazing jewelry”

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Posted 4 years ago

“They change my address”

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Posted 4 years ago

“My package came destroyed and the charms in in it too! But through excellent customer service and support we resolved the issue and I'm getting my charms soon. Hopefully with no damage.”

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Posted 4 years ago

“Very impressive”

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Posted 4 years ago

Soufeel is rated 3.7 based on 877 reviews