Soufeel Reviews

Name: Soufeel
Rating: 3.61

3.6 Rating 906 Reviews

65 %

of reviewers recommend Soufeel

Company Reviews

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Metrics

3.6

Based on 906 reviews

Shipping & Delivery
Delivery Methods	Postal Service
Average Delivery Time	Over 7 Days
On-time Delivery	Greater than 78%
Accurate And Undamaged Orders	Greater than 94%
Customer Service
Communication Channels	Email, Live Chat, Telephone
Queries Resolved In	6 - 12 Hours

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Soufeel 5 star review on 13th September 2025

Robert

Anonymous

Soufeel 1 star review on 26th March 2025

Neil MacHenry

Soufeel 5 star review on 20th January 2025

Sara

Anonymous

Anonymous // 01/01/2019

Filter: Rated 5 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“I have one of my best costumer service ever and they helped with my issue very fast”

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Posted 5 years ago

“Product is gorgeous and has arrived in time for my sons birthday even with delay which was sorted promptly Thank you Tracy”

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Posted 5 years ago

“Just amazing!”

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Posted 5 years ago

“Very happy as always”

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Posted 5 years ago

“Tracy was absolutely wonderful! I still haven’t received my package but she was very insightful on the situation. She deserves an ultimate raise for how kind she was.”

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Posted 5 years ago

“Products were exactly as listed! Great customer service too. Tracey was prompt and precise when helping me.”

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Posted 5 years ago

“Great product and price.very helpful customer service with constant support all the way through .”

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Posted 5 years ago

“great customer services . tracy was helping me through my issues with a product . they sent a completely new one .”

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Posted 5 years ago

“beautiful I loved the watch Thank you”

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Posted 5 years ago

“I ordered this for my dad as I thought a picture of all his children when he was I'll would bring him comfort. He was so happy and the quality and craftsmanship of it was amazing!! I would highly recommend this company. It does take a while but well worth the wait!!! Very happy!”

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Posted 5 years ago

“Customer Service was fast friendly and easy to deal with!”

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Posted 5 years ago

“I emailed them about my order and they gave back an email within less than 24 hours. The delivery was okay - due to a busy time I order (as it is a custom website for gifts). Overall love the final product!!”

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Posted 5 years ago

“Love the products and the service!”

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Posted 5 years ago

“I had got my necklace with me and my son on it and eveydsy I see joy they do amazing work so friendly and understanding if u need anything HIGHLY RECOMMENDED”

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Posted 5 years ago

“Helped me a lot. The package arrived quickly.”

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Posted 5 years ago

“I needed help with an order and they gave me the help I needed right away.”

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Posted 5 years ago

“Got back quickly.”

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Posted 5 years ago

“SOUFEEL is the best online shop and the quality is perfect, the supporters too !”

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Posted 5 years ago

“Was missing an item but the issue was resolved without any problems 😊”

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Posted 5 years ago

“Great customer service !! Orginal product ! I will definetly buy again”

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Posted 5 years ago

Soufeel is rated 3.6 based on 906 reviews