Soufeel Reviews

Name: Soufeel
Rating: 3.67

3.7 Rating 877 Reviews

67 %

of reviewers recommend Soufeel

Company Reviews

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Metrics

3.7

Based on 877 reviews

Shipping & Delivery
Delivery Methods	Postal Service
Average Delivery Time	Over 7 Days
On-time Delivery	Greater than 78%
Accurate And Undamaged Orders	Greater than 94%
Customer Service
Communication Channels	Email, Live Chat, Telephone
Queries Resolved In	6 - 12 Hours

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Soufeel 5 star review on 13th September 2025

Robert

Anonymous

Soufeel 1 star review on 26th March 2025

Neil MacHenry

Soufeel 5 star review on 20th January 2025

Sara

Anonymous

Anonymous // 01/01/2019

Filter: Rated 5 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Very quick and efficient, recommend soufeel.”

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Posted 2 years ago

“I loved the keychains I got them for my friends and they have our favorite song.”

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Posted 2 years ago

“Thank you for your prompt follow up. After submitting my order to confirm my photos in the order, I got a prompt reply and a follow-up email to confirm my order status to ensure there would be no issues with delivery. Love this service.”

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Posted 2 years ago

“Amazing help and delivered within perfect time so happy”

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Posted 2 years ago

“I ordered a spotify music plaque. Love it very much. It's a special gift. Thank you for your service to re-despatch my order.”

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Posted 3 years ago

“Thank you for helping in following up my order. Although the address was incorrect, they helped me correct it and provide the tracking information in time to make me rest assured the etd. Thank you for your service.”

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Posted 3 years ago

“At first i was very skeptical about going online to buy something due to so many scams. So i was at first hostile when my tracking number and basically any form of knowing where my product was nonexistent, but when it finally arrived i got to see first hand how insanely amazing the mousepad is. I kid you not its full fledged quality and im obsessed over it. Wish i bought a bigger one to cover the whole desk.”

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Posted 3 years ago

“Really fast customer service.”

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Posted 3 years ago

“Omg!! Soufeel is the best. Response time is great when you have an issue they Get you squared away quickly. I Love having them as my first choice for charms. Very inexpensive and great quality.”

Soufeel 5 star review on 25th April 2022

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Posted 3 years ago

“Very helpful and super good on communication, very glad with my order did come slightly cracked and one piece broken. They have sorted it all out.”

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Posted 3 years ago

“My package seemed to got lost somewhere but the responses and action to my email inquiries were prompt so I appreciate it a lot. The items were exactly how I wanted them too!”

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Posted 3 years ago

“The product is amazing. The light up base completes it all. I would and have recommended this to my friends.”

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Posted 3 years ago

“The service was great. My ring came broken and they instantly responded and fixed the issue immediately.”

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Posted 3 years ago

“Great service! Timely and loved the product.”

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Posted 3 years ago

“First class seller! Great product , communication and fast shipping. Asset to E-commerce. Thanks Chris.”

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Posted 3 years ago

“The products and customer service are amazing, so happy”

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Posted 3 years ago

“Customer service was prompt in replying to my emails and very helpful. It did take my order a little longer than expected but that’s a covid issue. My husband loved his guitar picks I had personalized for him!”

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Posted 3 years ago

“She was very kind and helpful!”

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Posted 3 years ago

“I was so excited to receive my purchase and when it came I was so happy it was well presented in a little sweet soft bag with little ribbons the quality or the product was well made and well worth the money spent”

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Posted 4 years ago

“Everything you ordered comes back to you in prefect order give gift lab ago they are fantastic”

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Posted 4 years ago

Soufeel is rated 3.7 based on 877 reviews