Soufeel Reviews

Name: Soufeel
Rating: 3.68

3.7 Rating 862 Reviews

67 %

of reviewers recommend Soufeel

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Metrics

3.7

Based on 862 reviews

Shipping & Delivery
Delivery Methods	Postal Service
Average Delivery Time	Over 7 Days
On-time Delivery	Greater than 78%
Accurate And Undamaged Orders	Greater than 94%
Customer Service
Communication Channels	Email, Live Chat, Telephone
Queries Resolved In	6 - 12 Hours

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Soufeel 1 star review on 26th March 2025

Neil MacHenry

Soufeel 5 star review on 20th January 2025

Sara

Soufeel 1 star review on 9th January 2025

Arturo Verduzco

Anonymous

Anonymous // 01/01/2019

Filter: Rated 5 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“they are my favorite store and they are giving me a necklace because the chain broke on my other one and i appreciate their service most of all🙂”

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Posted 3 years ago

“Wonderful products! And great customer service”

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Posted 3 years ago

“Delivery was faster than expected. Tracy in customer care helped me when I thought I had a problem and was quick to respond to get it resolved for me. Very happy with the product and service.”

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Posted 3 years ago

“Got back to me so fast thank you”

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Posted 3 years ago

“I ordered a keychain and I am absolutely obsessed!!! It turned out amazing and the shipping was fast too!”

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Posted 3 years ago

“I just love em”

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Posted 3 years ago

“The keychain I ordered turned out amazing”

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Posted 3 years ago

“I love the customer service so as the product. Everyone is so friend and the Locket they made for husband is amazing . My husband lost his dad and photo-wallet made picture locket with my husband Dad's Name . I would highly recommend. They not only make a picture but they make your emotions real❤️ Thanks for making my husband so happy”

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Posted 3 years ago

“Very nice things and excellent customer service by Tracy. She is very helpful. 5 star customer service because of Tracy.”

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Posted 3 years ago

“Love my moon lamp! When I first received it, I was a bit worried with what it looked like before charging and lighting up. But once it was turned on, I couldn’t have been happier. Customer service was awesome. They respond quickly to any concerns. Would definitely order again.”

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Posted 3 years ago

“Great customer service and very helpful.”

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Posted 3 years ago

“I lost my package and I emailed them and they were right on it and sent me another one, thank you”

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Posted 3 years ago

“by making my favorite jewelry”

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Posted 3 years ago

“Very fast response! Really nice about getting the package fixed asap. Definitely great service!”

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Posted 3 years ago

“Wonderful wonderful wonderful website!!! Will be ordering from here again and again”

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Posted 3 years ago

“This company really cares about the end consumer. I appreciate you all for providing me with amazing products. I’ll be back for sure.”

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Posted 3 years ago

“Best service, fast delvery, good quality”

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Posted 3 years ago

“So helpful and prompt reply from customer service”

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Posted 3 years ago

“I had an issue with my order and Tracy resolved it straight away. She was very apologetic and understanding! Great customer service.”

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Posted 3 years ago

“There was an issue with receiving my package, but it was a problem that the mailing service somehow discarded it :’(. Tracy & a few others had answered my emails in a speedy time manner & were super helpful! They are thoughtful & have very great customer service! Thank you guys so much again!”

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Posted 3 years ago

Soufeel is rated 3.7 based on 862 reviews