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Soufeel Reviews

3.7 Rating 870 Reviews
67 %
of reviewers recommend Soufeel
3.7
Based on 870 reviews
Shipping & Delivery
Delivery Methods
Postal Service
Average Delivery Time
Over 7 Days
On-time Delivery
Greater than 78%
Accurate And Undamaged Orders
Greater than 94%
Customer Service
Communication Channels
Email, Live Chat, Telephone
Queries Resolved In
6 - 12 Hours

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Soufeel 1 star review on 13th June 2025
Anonymous
Soufeel 1 star review on 26th March 2025
Neil MacHenry
Soufeel 5 star review on 20th January 2025
Sara
Soufeel 5 star review on 20th January 2025
Sara
Soufeel 1 star review on 9th January 2025
Arturo Verduzco
Soufeel 1 star review on 9th January 2025
Arturo Verduzco
Soufeel 1 star review on 9th January 2025
Arturo Verduzco
18
Anonymous
Anonymous  // 01/01/2019
Thank you customer service for fixing my order. They have excellent service
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Posted 4 years ago
Tracy was absolutely amazing ! My anklet broke and the name was wrong(complete my fault) but I talked to somebody right when I noticed it was wrong they assured me it would be corrected but it wasn’t and she fixed it . She’s amazing ! Great customer service skills ! Thank you
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Posted 4 years ago
I love this site.
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Posted 4 years ago
they are my favorite store and they are giving me a necklace because the chain broke on my other one and i appreciate their service most of all🙂
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Posted 4 years ago
Wonderful products! And great customer service
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Posted 4 years ago
Delivery was faster than expected. Tracy in customer care helped me when I thought I had a problem and was quick to respond to get it resolved for me. Very happy with the product and service.
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Posted 4 years ago
Got back to me so fast thank you
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Posted 4 years ago
I ordered a keychain and I am absolutely obsessed!!! It turned out amazing and the shipping was fast too!
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Posted 4 years ago
I just love em
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Posted 4 years ago
The keychain I ordered turned out amazing
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Posted 4 years ago
I love the customer service so as the product. Everyone is so friend and the Locket they made for husband is amazing . My husband lost his dad and photo-wallet made picture locket with my husband Dad's Name . I would highly recommend. They not only make a picture but they make your emotions real❤️ Thanks for making my husband so happy
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Posted 4 years ago
Very nice things and excellent customer service by Tracy. She is very helpful. 5 star customer service because of Tracy.
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Posted 4 years ago
Love my moon lamp! When I first received it, I was a bit worried with what it looked like before charging and lighting up. But once it was turned on, I couldn’t have been happier. Customer service was awesome. They respond quickly to any concerns. Would definitely order again.
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Posted 4 years ago
Great customer service and very helpful.
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Posted 4 years ago
I lost my package and I emailed them and they were right on it and sent me another one, thank you
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Posted 4 years ago
by making my favorite jewelry
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Posted 4 years ago
Very fast response! Really nice about getting the package fixed asap. Definitely great service!
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Posted 4 years ago
Wonderful wonderful wonderful website!!! Will be ordering from here again and again
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Posted 4 years ago
This company really cares about the end consumer. I appreciate you all for providing me with amazing products. I’ll be back for sure.
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Posted 4 years ago
Best service, fast delvery, good quality
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Posted 4 years ago
Soufeel is rated 3.7 based on 870 reviews