Soufeel Reviews

Name: Soufeel
Rating: 3.68

3.7 Rating 861 Reviews

67 %

of reviewers recommend Soufeel

Company Reviews

Questions

Metrics

3.7

Based on 861 reviews

Shipping & Delivery
Delivery Methods	Postal Service
Average Delivery Time	Over 7 Days
On-time Delivery	Greater than 78%
Accurate And Undamaged Orders	Greater than 94%
Customer Service
Communication Channels	Email, Live Chat, Telephone
Queries Resolved In	6 - 12 Hours

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Soufeel 1 star review on 26th March 2025

Neil MacHenry

Soufeel 5 star review on 20th January 2025

Sara

Soufeel 1 star review on 9th January 2025

Arturo Verduzco

Anonymous

Anonymous // 01/01/2019

Filter: Rated 5 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“This product is Very good 👍”

Helpful Report

Posted 3 years ago

“They have excellent customer service”

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Posted 3 years ago

“Good service”

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Posted 3 years ago

“Order was messed up and Tracey made it right”

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Posted 3 years ago

“Very kind and helpful with customer service.”

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Posted 3 years ago

“I got my package yesterday it was a customise blanket for my partner and I loved it so much.I’m sure he’s gonna love it as well. Shot Giftlab. Keep up the good work !!!”

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Posted 3 years ago

“I spoke to a woman by the name Tracy! She was extremely helpful and made sure I felt good about my concerns!”

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Posted 3 years ago

“Really good iv had a few charms of her and the pictures are the best”

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Posted 3 years ago

“Didn’t get my order but they sent me a new one right away! Great customer service experience”

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Posted 3 years ago

“Outstanding customer service ❤️”

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Posted 3 years ago

“I love how u can put a memory around your neck, wrist, keychain, etc”

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Posted 3 years ago

“everything about it is amazing”

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Posted 3 years ago

“A+ customer service. Thank you!”

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Posted 3 years ago

“thankyou so much”

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Posted 3 years ago

“Thank you very much for fixing up my order on time”

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Posted 3 years ago

“She was so sweet and very helpful!”

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Posted 3 years ago

“Thank you customer service for fixing my order. They have excellent service”

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Posted 3 years ago

“Tracy was absolutely amazing ! My anklet broke and the name was wrong(complete my fault) but I talked to somebody right when I noticed it was wrong they assured me it would be corrected but it wasn’t and she fixed it . She’s amazing ! Great customer service skills ! Thank you”

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Posted 3 years ago

“I love this site.”

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Posted 3 years ago

“they are my favorite store and they are giving me a necklace because the chain broke on my other one and i appreciate their service most of all🙂”

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Posted 3 years ago

Soufeel is rated 3.7 based on 861 reviews