Soufeel Reviews

Name: Soufeel
Rating: 3.67

3.7 Rating 870 Reviews

67 %

of reviewers recommend Soufeel

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Metrics

3.7

Based on 870 reviews

Shipping & Delivery
Delivery Methods	Postal Service
Average Delivery Time	Over 7 Days
On-time Delivery	Greater than 78%
Accurate And Undamaged Orders	Greater than 94%
Customer Service
Communication Channels	Email, Live Chat, Telephone
Queries Resolved In	6 - 12 Hours

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Anonymous

Anonymous // 01/01/2019

Filter: Rated 5 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“So helpful and prompt reply from customer service”

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Posted 4 years ago

“I had an issue with my order and Tracy resolved it straight away. She was very apologetic and understanding! Great customer service.”

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Posted 4 years ago

“There was an issue with receiving my package, but it was a problem that the mailing service somehow discarded it :’(. Tracy & a few others had answered my emails in a speedy time manner & were super helpful! They are thoughtful & have very great customer service! Thank you guys so much again!”

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Posted 4 years ago

“I love the quick online customer service and the Artistic settings of Typography on the message was balanced & picture emerging was perfect. Very professional work in results of my order a Moonlamp. Overall, 5 STARS I would say. My special friend received the gift very happy & satisfied. Thank you.”

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Posted 4 years ago

“Great customer service, love the charms great quality and prices”

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Posted 4 years ago

“Friendly customer service! Affordable prices. One of my keychains arrived damaged (no fault of the sellers. It was a shipping handler fault) Absolutely beautiful craftsmanship. I have friends and family both planning to purchase their own.”

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Posted 4 years ago

“Really good company to deal with had a problem with my order and they have sorted it again for me no problems customer service was very good polite and very helpful will have no worries dealing with them again.”

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Posted 4 years ago

“Love the quick response from customer service about my concerns”

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Posted 4 years ago

“Product was delivered on time. I'm very satisfied and happy the way it came out. I would recommend to my friends.”

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Posted 4 years ago

“Watch came out gorgeous, it's now next to his Dad's watch.”

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Posted 4 years ago

“Excellent. Loved it.”

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Posted 4 years ago

“Customer service was excellent and my issue was solved quickly. And the details provided were perfect for me to understand the process. I’ll come back to update the product once I receive it.”

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Posted 4 years ago

“Customer services are fantastic, fast responses and great value for money. Thankyou Mick”

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Posted 4 years ago

“Fast replies, had an issue with my order and got it fixed and a replacement straight away! Thankyou guys.”

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Posted 4 years ago

“Great customer service . I love my Captain America tire cover . We put it on the new travel trailer spare wheel . It fits awesome and it is high quality . Would definitely buy again from Soufeel.”

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Posted 4 years ago

“I was happy with Soufeel costumer service because I didn’t have to cancel my order they helped me straight away with my enquiry!”

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Posted 4 years ago

“They replaced my defected necklace in a timely manner.”

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Posted 4 years ago

“Custom watch had great printing. Though there was an error, Soufeel was great and was quick to get it corrected. As I said the watch was still great quality.”

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Posted 4 years ago

“After receiving the item I ordered broken and after sending an email for it, the customer service was very helpful and kind with me and offered much help! I really appreciated it.”

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Posted 4 years ago

“Really nice. Very cooperative.”

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Posted 4 years ago

Soufeel is rated 3.7 based on 870 reviews