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Sweater Chalet Reviews

4.8 Rating 409 Reviews

93 %

of reviewers recommend Sweater Chalet

Company Reviews

4.8

Based on 409 reviews


Shipping & Delivery
Delivery Methods	Postal Service
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 93%
Accurate And Undamaged Orders	98%
Customer Service
Communication Channels	Email, Live Chat, Telephone
Queries Resolved In	Under An Hour

Visit Website

Phone:

6146848401

Email:

sales@sweaterchalet.com

Location:

4344 Latin Ln
Columbus
43220

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Sweater Chalet 5 star review on 10th October 2020

Sweater Chalet 5 star review on 13th June 2018

Anonymous

Anonymous // 01/01/2019

Filter: Rated 5 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Very good company to deal with and the product I ordered was beyond excellent. I purchased the Dachstein THREE PLY Knee Sock. I did not expect much from these socks as heavy wool socks I had worn in the past (like the type you would wear in a pair of chest waders) were rather like foot bags. These socks are a proper sock and fit my feet perfectly and have kept my feet warm for hours in the snow in a pair of Kennetrek hiking boots; a first. These socks perform better tan my Kuiu Ultra Marino and my Icebreaker Mountaineering wool socks and they don't fall down. I have also discovered why my Icebreakers make my calves itch so bad after a day of wear; they compress my lower leg like a normal sock with synthetic stretch fibers. With these socks my lower leg does not itch at the end of the day because they do not compress my leg and do not migrate down my leg either. These socks are truly fantastic.”

Posted 3 years ago

“Excellent customer service and timely shipping of products. Excellent details of products listed on website. And, the wool items I ordered are most excellent.”

Posted 3 years ago

“This is a Christmas gift for my sister who always has cold fingers. I expect that she will really love them since she has worn out and resown her old pair several times!”

Posted 3 years ago

“I ordered Socks 100 percent wool, they are Beautiful! Would buy again! They are Great quality, nice thickness. I am giving them for Christmas, I am sure the man receiving them will love them as I do. I received them in a Great timely manner. The packaging was well done, and in Great Shape when I received it. All is Well and Good! Thank You for the Great Product!”

Posted 3 years ago

“Excellent! Top quality products and service. Thanks, Sweater Chalet!”

Posted 3 years ago

“Super nice,thank you so much.”

Posted 3 years ago

“Great collection of high quality sweaters and excellent, quick customer service.”

Posted 3 years ago

“The mittens are awesome, and so was the cheery, friendly holiday packaging they came it. It was very nice to get a person note with the mittens.”

Posted 3 years ago

“I am so happy with my Swedish woolen mittens . I wore them in 28 degree weather and while my fingers got a little cool after an hour they were not uncomfortable. The delivery was on time and I even received a personal note . I would definitely order again from Sweater Chalet.”

Posted 3 years ago

“Very responsive.”

Posted 3 years ago

“I have been wanting a Dale of Norway Peace sweater for so long so this year I decided to splurge a little. What a lovely treat. The sweater is absolutely beautiful and fits perfectly, very flattering. Size,,,,,I am usually between a medium and a large (8-10 in numbers) I am 5' 6" and about 165 lbs. , depending on the brand and how I want it to fit. Based on the other reviews, I ordered the large. Perfect. Just enough room in the sleeves so you are not struggling to get it on or off. Gently tapered at the waist and falls at the lower hip level. I could wear a thin layer underneath such as a camisole or turtleneck base layer. It does not look boxy. Fantastic with jeans or black leggings and boots. With respect to customer service, I was missing a small item in the order. I called and they could not have been nicer. Order was immediately rectified. Will order from them again, maybe even treat myself to another color in the future ;)”

Posted 3 years ago

“I am very pleased with my mittens from Sweater Chalet! The 2 pairs of mitts are high quality and the service has been superb. I received a phonecall from the Sweater Chalet when one colour I wanted wasn't available--a very nice phonecall apologizing for this issue, which wasn't a big deal to me. And I was also offered a slightly heavier mitt for the black pair I ordered which was a nice addition. The mitts took a little while to get to me, but I live in Canada, so that's understandable. When they arrived, they were in a cute Christmas-themed mailing envelope (December 2020), had 2 little bows included in the bag, plus 2 little containers of Eucalan for washing the mitts. All were small, but very nice touches. Thank you very much! I highly recommend the Sweater Chalet!”

Posted 3 years ago

“EXCELLENT service, called to ask about the product and sizing, phone answered by a a person that was able to help - no voicemail system - a real person. Bought the Dachstein Woolwear 3 PLY Arktis Cuffed Gloves and they are perfect not to big and bulky, perfect!”

Posted 3 years ago

“Easy ordering, fair prices, very high-quality products, fast shipping, quick delivery and product exactly as advertized. A very pleasant experience. I highly recommend Sweater Chalet and its products.”

Posted 3 years ago

“I have the dashstein 4-ply mittens and toque, they are high quality products that are still not showing wear after 4 years of use. I’m buying a dashstein sweater and socks from them right now as every time I throw the mitts and hat on I wish I had a sweater and socks of the same quality. I will mention that I use a light alpaca mitten under the dashstein mitt in -20c and colder - and if it’s windy I throw an unlined leather mitten over top. Luxury winter wear.”

Posted 3 years ago

“I ordered an item as a surprise gift for a friend and Sweater Chalet went the extra mile to even decorate the packaging for me. Phenomenal customer service and friendly staff. Not to mention the coat exceeded expectations for warmth and durability. This is a great company with great products, I would highly recommend them to anyone!”

Posted 3 years ago

“Very Impressed with the delivery, packaging and most of all the product! Love the gloves even though they are a little 'scratchy', if that's what it takes to create these beauties - well worth it.”

Posted 3 years ago

“I've been very happy with everything I have purchased from Sweater Chalet. I've ordered from them around the holidays every year for the past few years, and each item has made a wonderful gift. My Ojbro gloves are the softest and warmest I own. More than just the wools, Sweater Chalet has wonderful customer service people working there. I've emailed them a few times asking for opinions on what to order or asking for help getting something extra special, and every time they've been able to go above and beyond to help me. Overall, I've been very happy with every order from Sweater Chalet and I'll continue to do so as long as someone in my family needs a new sweater or gloves!”

Posted 3 years ago

“I love my limited 4ply merino wool Dachstein hat. It is simply magical. It is 100% wool, and warm and versatile. At first when I opened it I thought it was too big. Now, I like that it is thick and I can wear it flopped back and it still holds it shape like an elf or a wizard. It can also double up and wear it like a watch cap for very cold days. This is the best knit hatand will last me for a long time. It goes good with my norwegian sweater knit by my bestemor. Thank you.”

Posted 3 years ago

“Excellent quality and superb customer service!”

Posted 3 years ago

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Sweater Chalet is rated 4.8 based on 409 reviews