“Hi Diane at tall station in Newark is absolutely brilliant and very helpful and pleasant when I going to tall station it’s always a pleasure to be served by her no problems between station deliveries on time and no questions about taking things back and exchanging”
“Visited Swinton toolstation yesterday
Went with a list and the guy that help me was so helpful and made my visit very pleasant and not awkward I will be returning !! Big thank you .”
“Leigh Greater Manchester branch review.
Called today and was a little apprehensive due to covid restrictions and a small order (I am not trade ) yet I was immediately at ease with a friendly pair of young ladies who where professional yet attentive to my needs I think one of the ladies was called Alechia.
Take a leaf out of her book on how to give great customer service. I will definitely return again so thankyou both.”
“Bought some good on 5th november from portrack, Stockton-On-Tees on Tees branch, without preorder. Really first class service.... Rachel was so pleasant, helpful and professional. Just very well done!”
“Went into new tool station today and Steve on desk was obliging and helpful in getting me the products I required.
It is a new DIY store to Louth and I’m sure will be a good addition and wish it success.
Thank you”
“Toolstation Seacroft Leeds gave excellent service all items in stock ready to pick up within the hour. Products excellent value compared with other outlets.”
“Always wanted a decent drill. Stowmarket's new Toolstation provided the goods at a great price. Very convenient for me. Great service. Covid procedures are reassuring. I'll be back!”
“Called in to Toolstation at the top end of Lincoln and when the product we ordered was out of stock, the manager, Pat searched to find it at other stores. When that failed he looked at the same product individually and then reduced the price lower than the one we originally requested! Happy all round! Toolstation still got their sale and we got the same product that we wanted without having to shop elsewhere and pay higher prices. Great friendly Customer service at the Bishops Rd store in Lincoln.”
“Always competitively priced.
Excellent range and website easy to navigate.
Delivery really good value and even in COVID times click and collect safe and well managed.”
“Called at Swansea enterprise park branch today to pick up an order and I must say I found the two employees very helpful and knowledgeable. Their names were Brent and Jon 5 stars 🌟👍”
“What a polite young lady ,she helped me choose the correct paintbrushes that I required and this isn't the first time she had advised me. Sophie you are brill .”
“excellent exceptional service I received at toolstation Bridgend from Ryan .what a credit to you. Had an issue and he sorted it out in a professional manner. Thanks very much”
“Went to Screwfix for box of small screws. Didn't know size or gauge so pointless to use catalogue. Asked member of staff there if the could help me identify and purchase screws. Advised I need to fill in slip, identify code and submit to counter. I told staff I would have to take catalogue away and ask a friend to identify goods....Staff said I needed to bring catalogue back to shop on my return(????). Went to Toolstation with sample of screws needed and advised Toolstation of my difficulty in identifying screws needed. Really helpful staff member measured screws (he knew gauge) and promptly went to stock, returning with box of screws for 91pence. Excellent service from Birkenhead shop, I told him of my difficulties in Screwfix and he said " happy to help, it's what we do!!!". Great service and customer relations 👍👍😊”
