“Visited the store in Bideford today for the first time. Greeted by two lovely happy ladies who made my visit enjoyable from the minute I walked in the door. Nothing was too much trouble. I will definitely be visiting again. Attentive and helpful. Credit to the company. Well done ladies”
“Bought a couple of dewalt power tools at the aberdare branch
Alex the salesperson was very attentive nothing was to much trouble
A credit to the company 10/10”
“Excellent service. Used click and collect service for the first time this evening. Order ready within minutes. Welcomed by the store staff, very friendly. Great prices and an array of products. Welcome addition to Bideford. 10/10 would highly recommend this store”
“2 orders. 1st damaged no refund for 6 days and many phone calls.
2nd order 12pm delivery did not show. Again phone calls rude staff and wanted to hold my money for 6days till there carrier returned undelivered item. Stick with screwfix in future.”
“I paid nearly £400 for a piece of tooling to be delivered today. I called in to their helpline earlier today to see where my item was and was promised a call back. I have 3 engineers on full pay all weekend to undertake a job in a critical building , without this the building will need to stay closed and my business may face litigation.
I could have purchased this kit from another supplier but through their lack of correspondence i am now completely open to getting massive charges against my business.
And not even a phone call.
Disgusting”
“I ordered a cooker paid cash for next day delivery as advertised on the item. Waited in all day for delivery, no phone call or delivery.
This continued for the following two days, third day I visited the shop where I purchased this from in Yate, I was rudely informed that i was unable to receive a refund as 'there was only £40 in the till.' I then asked for the contact details for the main office- only to be told to 'look on the website,' !
I contacted the main office and waited a further two days and tried to make contact once more. I was informed that my cooker will arrive on Monday- 9 days after ordering an item that stated ' Next Day Delivery' !!!! never again !!!!”
“I can only comment on the Mansfield, Nottinghamshire branch. But I find them easy to order from and the prices are competitive. But what is most impressive are the staff. They are super friendly and very efficient. Customer service is first class.”
“I can only comment on the Mansfield, Nottinghamshire branch. But I find them easy to order from and the prices are competitive. But what is most impressive are the staff. They are super friendly and very efficient. Customer service is first class.”
